We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We’ve already changed millions of lives and we’re ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We’ll get there by constantly reinventing unique biosensing-technology experiences. Though we’ve come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
Meet the team
An exciting opportunity to be part of a dynamic, innovative, and progressive multinational organisation. You will be part of a high growth company with a true purpose and will have the ability to shape and influence, making a real difference to those living with Diabetes.
The Clinical implementation team are a field-based team targeting a specific territory where a need for extra support and an education has been identified.
Each Clinical Implementation Specialist must have a positive, patient-centric attitude, outgoing personality, and a passion for helping patients succeed on CGM therapy. They will be a relationship manager and “coach” for patients and healthcare professionals during the patient’s tenure with Dexcom. They will partner with Territory Sales Managers, Patient Care and other internal resources to ensure that patients stay motivated and successful with their on-going use of Dexcom CGM.
A strong predictor of success for the Clinical Implementation Specialist is the ability to inspire, listen and asses the needs of both patients and healthcare professionals. Communicate effectively in person, on the phone and through web-based communications (webinars, teams, emails etc.) and execute strategies that efficiently engage and educate our patients.
Role Summary
The Clinical Implementation Specialist is a registered nurse with diabetes knowledge. They will provide expert clinical support, education, and training on Dexcom Continuous Glucose Monitoring systems to healthcare professionals, patients and carers.
Working with other teams within the business the Clinical Implementation Specialist is an integral part of our service value proposition. This role supports safe and effective CGM adoption, optimises clinical outcomes, and acts as a clinical resource enabling Healthcare teams to independently identify and manage their patients who are already using Dexcom CGM or who would benefit from it.
The Clinical Implementation Specialist is a trusted clinical partner to both primary and secondary care diabetes teams and plays a key role in improving diabetes management through technology-enabled care
Where You Come In
Clinical Support
Education & Training
Clinical Adoption & Relationship Management
Cross-Functional Collaboration
Compliance & Professional Practice
What Makes You Successful
Essential
Desirable
Working Environment
What You’ll Get
Experience And Education
Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km)
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
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