Clinic Receptionist Full Time

About the company

Founder, CEO and product formulator Sarah Chapman first opened the doors to her Skinesis Clinic and Boutique in London’s Sloane Square in Spring 2015. Delivering the very best cutting-edge skincare services, it is the ultimate destination for those pursuing perfect skin. 2020 saw an expansion of the Clinic offering, bringing new levels of expertise and innovation to enhance its current portfolio and transforming the Clinic into the ultimate destination for skin health.

Recognising the advanced skillset of medically trained practitioners, and how their services would complement the existing portfolio of treatments, Sarah hand-selected a team of some of the industry’s most respected experts. These specialists provide doctor-led dermatological treatments; advanced aesthetic services (including lasers, rejuvenating peels and injectables, all skillfully performed for superlatively natural results); and bespoke nutritional and supplementation advice. This approach promotes healthy, glowing skin from both the inside, and the outside.

Candidate Summary

This person will be highly organised, have superb interpersonal skills and a good knowledge of the aesthetic/medical industry. They will be polished, friendly, and articulate. This would ideally suit an individual who may have had a clinical or a therapy background who enjoys administrative tasks, loves guest liaison and is a real people person.

This is an amazing opportunity to work in a very busy, prestigious clinic alongside one of the most prominent therapists in the world, with an eminent clientele.

Responsibilities

• Booking treatments and dermatology procedures
• Answering the phone and responding to email
• Facilitating a seamless customer and patient journey
• Retailing product lines
• Assisting dermal therapists together with the medical team operationally
• Duty management

Requirements

• Beauty Therapy qualifications would be advantageous
• Knowledge of Pabau/CQC would also be beneficial but are not essential
• Minimum good basic education at diploma level would be preferred
• Experience working in this role for similar prominent establishments with exacting clientele, accustomed to VIP’s and delivering an esteemed service
• A personable individual with a positive demeanour
• Meticulous attention to detail, methodical, able to work in a very busy environment, able to prioritise effectively and be a very good communicator
• Excellent administrative skills, good knowledge of Microsoft Office Suite (Outlook, Excel, Word, PP)

Benefits

• Competitive commission structure
• Skinesis product allocation every quarter
• In house and third party training

Schedule

• 37.5 hour working week
• 4-week rolling rota

Shift Patterns

• 08:30 – 17:30
• 12:30 – 21:30
• 10:00 – 19:00
• 08:30 – 18:30 (Weekends)

Pay: From £28,000.00 per year

Benefits:

• Employee discount
• Sick pay
• Store discount

Work Location: In person