Call Centre Agent (Helpdesk Coordinator)
West Horndon, Brentwood (CM13)
4 on / 4 off Shift Pattern | 07:00 – 20:00
Salary: £24,000 per year
About Quest Medical
Quest Medical (UK) Ltd is one of the UK’s leading providers of logistics and maintenance services supporting the mobile medical industry. Our services help hospitals, healthcare providers, and medical organisations operate efficiently across the country.
Our Helpdesk Call Centre is the operational hub of the business, coordinating engineers, managing breakdowns, and ensuring critical medical equipment remains operational.
We are looking for a motivated and organised Call Centre Agent to join our team at our West Horndon office.
The Role
As a Call Centre Agent, you will play a central role in keeping our operations running smoothly. You will act as the first point of contact for engineers, customers and suppliers, ensuring calls, service requests and breakdowns are handled efficiently.
This is a fast-paced operational role, ideal for someone who enjoys problem-solving, coordinating tasks and working in a team environment where no two days are the same.
Key Responsibilities
What We’re Looking For
Essential:
Personal qualities:
Shift Pattern
What We Offer
· £24,000 annual salary
Why Join Quest Medical?
Quest Medical (UK) Ltd is an Equal Opportunities Employer.
Job Types: Full-time, Permanent
Pay: £24,000.00 per year
Benefits:
Work Location: In person
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