Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role
Who are we looking for?
We are looking for a confident individual with a positive attitude and a can‑do approach, who is keen to build their experience and grow with M&G.
A successful candidate will be self‑motivated, curious, able to build strong relationships and work effectively as part of a team.
They should feel comfortable using their initiative, working independently when needed, and be eager to learn and progress.
The Role
As a Business Admin Operations Apprentice you will play a pivotal role in telling the story of the Life Customer and Adviser Service function, creating engaging content across various media to engage, motivate and land key messages that are then acted upon to drive our strategy. You will also support on the engagement and communication across Life Customer and Adviser Services to sustain and embed our evolution.
M&G Life in its current form was created in October 2024 with the merger of what was formerly the closed book operation and the M&G Wealth Business (open book). M&G Life now covers over 5 million customers with more than £300 Bn invested across all of its products and wrappers and has an ambitious growth plan for 2025 and beyond. M&G Life operations work with a number of partners including Equiniti, Diligenta, Waystone, Paragon, Willis Towers Watson, as well as M&G Global Services supporting our in-house operation. M&G Life also has international presence with teams in Ireland and Poland.
The ideal candidate will have strong organisational skills with a creative flair and ability to deliver high quality content on time whilst managing competing priorities effectively. They will possess excellent communication and interpersonal skills, enabling them to support to build relationships with suppliers, stakeholders, and internal teams.
What will you be doing?
As a Business Admin Operations Apprentice you will be:
What will I need to be successful in this role?
Minimum Requirements
Training Provided
As a Business Admin Operation Apprentice with M&G, you will undertake the Digital Applications Support SCQF Level 6 Apprenticeship. The apprenticeship will be delivered through a blend of live online learning, pre-recorded lectures, and face to face inductions and masterclasses
Future Prospects
This is a fixed term contract for 18 – 23 months upon which the business may decide to retain, subject to the Apprentice performance, headcount, and available funding. If recruited into a permanent role, the individual will follow the career progression applicable to the specific role/department.
Salary
£24,400 per annum plus benefits
Our application process
To apply for any of our apprenticeship roles you will be required to complete the following steps:
We are only accepting one application per candidate, so please do review all job descriptions and outline your top three choices in your application.
As you may expect, our Apprenticeship roles are extremely popular and therefore we may need to close vacancies early if we receive a high level of applications.
What we offer:
At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:
To explore more about life at M&G and our full benefits offering, visit Life at M&G
We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. Being a Disability Confident Leader means that candidates who meet the minimum criteria of a job, will be offered an interview if they ‘opt in’ to the scheme when applying.
If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: apprenticeship@mandg.com
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