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Job Overview Come and join Leicestershire Partnership NHS Trust, where we offer a supportive, innovative and dynamic working environment with a wide range of rewarding career opportunities.
We have an exciting opportunity for an Administrative Assistant to join our MultiDisciplinary Learning Disability Team. This is a full-time post (37.5 hours), working Monday to Friday, 8:30am4:30pm.
The role involves providing a comprehensive administrative service across the Learning Disability Service, supporting a range of clinical teams. Duties include scanning and uploading documents, handling telephone enquiries, booking patient appointments, updating and crossreferencing patient demographic information, and recording reasonable adjustments on electronic patient records. You will also provide reception cover, welcoming patients face to face and responding to telephone calls in a timely manner.
This is a varied and fastpaced role within a friendly and supportive team that values collaboration and mutual support. We are looking for someone with previous administration experience, excellent communication skills, the ability to work independently and as part of a team, and who demonstrates our Trust values of Compassion, Trust, Respect and Integrity.
We are committed to staff wellbeing and offer a thorough induction, regular supervision, and structured learning opportunities to support your career development.
We Also Offer
- Generous NHS pension and annual leave starting at 27 days
- Free onsite parking
- Access to a wide range of staff benefits and wellbeing support
For further information, please contact Kelly Webster on 07502 896645 or Kelly-Anne.Webster@nhs.net.
Job Description Summary (Main Duties And Responsibilities)
To provide high quality, responsive and co-ordinated administrative support to the Learning Disability Team working collaboratively with clinical teams, GP Practices, and external agencies to ensure that accurate health records are maintained, and services are provided based on clinical need.
- To provide effective administrative support to the Learning Disability Team.
- To provide a friendly and efficient Reception Service and ensuring essential resources and equipment are maintained
- To accurately use and maintain clinical and information systems within specified timescales.
- To provide high quality customer care and to demonstrate excellent interpersonal, communication (written and verbal) skills and have the ability to meet the needs of clients with barriers to understanding and access to learning disability services, either via telephone, electronic forms of communication or face to face
- To develop and maintain effective working relationships with colleagues and external partners
- To provide and demonstrate high quality customer care to anyone accessing the service.
We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.
About Us
Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.
We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.
Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.
We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.
For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).
All jobs will require permission to work in the UK.
For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.
Applicants at risk within the local NHS who meet essential criteria will have preference for interview.