The successful candidate will spend around 80% of their time on the salon floor, actively supporting service flow, assistnat team performance and guest satisfaction, and 20% focused on administration.
Role Summary
The Assistant Salon Manager ensures the smooth day-to-day running of the salon by ensuring efficiency within Assistants’ Team with a focus on operational excellence, team mentoring and development. This role is primarily hands-on, providing direction and coaching to assistants, while also managing administrative and operational functions such as scheduling, ER tasks, and reporting. The Assistant Salon Manager plays a key role in creating an organised, efficient, and service-focused environment that supports the broader salon team.
Key Responsibilities
Leadership & Team Development
Operational Management
Customer Experience & Service Delivery
Commercial Awareness
Key Attributes
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