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Description Housing Graduate Trainee Programme This is a graduate programme with real responsibility from day one. Over two years, you’ll rotate across several teams at the heart of Clarion’s housing operations, building hands-on experience, professional skills, and a genuine understanding of what it means to support residents and communities.
You’ll be funded to complete the Chartered Institute of Housing Level 4 qualification, gain exposure to senior leaders, and be supported to apply for permanent roles at Clarion on completion. This is a programme designed to develop future housing professionals and future leaders.
Clarion is the UK’s largest housing association, with over 125,000 homes across the country. We exist to solve a problem that genuinely matters, and if you want to spend two years learning everything about housing management whilst making a real difference to residents’ lives every day, this is the programme for you.
Key Responsibilities
You’ll choose from rotations across the following teams, spending time in several areas over the course of the programme:
Neighbourhood Management
The starting point for your journey. You’ll work alongside our frontline teams, managing resident enquiries, conducting estate inspections, supporting safeguarding processes, and getting a thorough grounding in day-to-day housing management.
Tenancy Specialists
A team that handles complex anti-social behaviour, tenancy fraud, and domestic abuse cases. You’ll manage your own caseload, meet service targets, and begin developing people management skills.
Available Homes
Responsible for letting our empty properties as quickly as possible. You’ll work with local authority partners, carry out tenancy checks, and gain valuable stakeholder management experience.
Regional Operations
A performance and insight-focused team. You’ll work with data to improve service delivery and produce a service improvement plan for a real team or local area.
Customer Support
A centralised team managing over 20 housing processes, from mutual exchanges to legal action. You’ll see how consistent, high-quality service is delivered at scale across the organisation.
Regeneration
Supporting the transformation of communities through new build, estate renewal, and sustainability projects. You’ll liaise with residents going through regeneration and work with development teams on delivery planning.
Resident Liaison
A dedicated team managing relationships with residents experiencing damp and mould in their homes. You’ll be a key point of contact, ensuring timely updates and a positive customer experience throughout.
Beyond the Rotations
In each placement you’ll lead a project, whether that’s improving a local area, reviewing a policy, or auditing a resource. At the end of every rotation, you’ll present your progress to your team and members of the management group.
You’ll also attend graduate training modules throughout the two years and gain exposure to property management and repairs services, an essential part of understanding our full customer offer.
What We’re Looking For
- Graduates with a 2.2 degree or above, achieved within the last three years
- A genuine interest in social housing and making a difference to communities
- Strong organisation, planning, and time management skills
- The ability to work independently and take initiative
- Good problem-solving skills and adaptability
- Strong written and verbal communication skills
- Comfortable with Microsoft Word, Excel, and PowerPoint
- A driving licence is desirable but not essential
The Package
The tailored programme offers personal & professional skills development through our Graduate Development Programme. You’ll have the opportunity to regularly network and learn with other Clarion graduates to develop & apply relevant skills across a range of topics such as change management, strategic thinking, leadership & management.
To complement the practical experience you will gain, we will also pay for you to complete the Chartered Institute of Housing Level 4 qualification.
Upon successfully demonstrating a fully competent performance you will have the opportunity to apply for roles in Clarion Housing. We will provide support to help you grow and develop throughout your time at Clarion.
In exchange for your commitment and dedication, we will provide you with a generous benefits package that includes:
- 25 to 33 days holiday per year, increasing over time, plus a holiday trading scheme
- 10% pension matching and life assurance (4x salary)
- Up to 5% annual bonus
- A wellbeing day in your birthday month
- Flexible benefits worth 1% of salary, including gym membership, dental and health screening, plus discounts with over 700 retailers
- Season ticket loan
- Professional qualifications paid for
Key Dates
- Application deadline: 15 May 2026
- Interviews: 25 May to 6 June 2026
- Assessment Centre: 25 June 2026 in London
About Clarion Housing Group
Clarion Housing Group is the UK’s largest housing association with homes in over 170 local authorities and a heritage stretching back more than a century. Through our development arm Latimer, we build new homes, while our charitable foundation Clarion Futures runs one of the country’s biggest social investment programmes, helping people and communities thrive. As a business for social purpose, we reinvest every penny of surplus into our mission to provide homes for those who need them most, building a better future today.
We are recruiting for these opportunities in partnership with Acrobat Talent.
