Admin/Customer Service Assistant Full Time NEW

To provide a flexible range of duties across the group; supporting a high standard of administration and customer service. Supporting the teams in 3 linked businesses; with a co-ordinated approach to service delivery.

Hours of work – between 9am to 5pm Monday to Friday

Main Duties and Responsibilities

First point of contact on the telephone – providing an excellent customer facing approach to all callers.

Find Products for key accounts

Update customers on orders – making calls to customers to let them know stock is back in from general enquiries

Provide general and flexible administrative support

Placing and processing orders

Answering the telephone

Organise the office, filing and record keeping in line with GDPR/data protection

Updating spreadsheets and records

Skills and Experience

Previous administration experience is essential

Highly organised and able to multi task effectively

Have excellent customer service skills

Good working knowledge of Microsoft office

Standards of Behaviour – You must be committed to the delivery of high quality services.

Health and Safety – All employees have a responsibility to abide by the safety practices and codes authorised by the company. They have an equal responsibility with management for maintaining safe working practices.

Job Types: Permanent

Work remotely

• No

Job Type: Full-time

Pay: £24,000.00-£25,000.00 per year

Work Location: In person