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Full job description
Job Title: Starting Well Receptionist
Salary: £29,436 – £31,158pa
Directorate: People
Service: Starting Well, Early Help and Targeted Family Support
Grade: G3
DBS: Enhanced Children’s
About the Role
We require a Starting Well Receptionist to join our team, providing a reliable, high-quality front-of-house and administrative service across our centres. This is an exciting opportunity to support families and children by ensuring our centres run smoothly and efficiently.
Locations & Working Hours
- Children’s Centres:
- Core hours 8:45am – 5:00pm , Monday to Friday. 21.6 hours per week
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Flexibility is essential as you may be required to travel across multiple locations within the borough.
Key Responsibilities
- Provide reception and administrative support across operational centres.
- Respond to customer queries in person, by phone, and via email.
- Maintain accurate records and operate booking/till systems.
- Support building operations, including reporting repairs and health & safety checks.
- Assist with diary management and bookings for centre activities.
Ensure compliance with safeguarding, confidentiality, GDPR, and health & safety standards.
What We’re Looking For
- Strong communication skills and a professional, welcoming approach.
- Good IT skills, including Microsoft Office and willingness to learn new systems.
- Ability to prioritise tasks and work independently.
Flexible and adaptable to work across different sites and outside normal office hours when required.
Interested? Apply now and help us make a difference for families and children in Havering.
For an informal discussion about the post, please contact [email protected]
The closing date for the receipt of applications is 15/5/26 however interest in this job may be high and we therefore reserve the right to close the vacancy early.
You will be notified if your application has been successful. Interview date to be confirmed.
Please view Job Profile here
Additional Information
We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering .
The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.
We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.
