Manager, International Omni-Channel Full Time

This role focuses exclusively on scaling existing Omni-Channel partnerships, ensuring brand strategies are translated into in-market execution, shelf visibility, promotional effectiveness, and sustainable profitability. All while strengthening collaboration across Marketing, Finance, Supply Chain, Insights, and Commercialization.

Responsibilities 

• Managing Existing Omni-Channel Partnerships: Owning day-to-day commercial management of existing International and Regional Omni-Channel Licensees.
• Drives year-on-year growth of Licensee through strong governance, execution excellence, and continuous performance optimization.
• Trade Marketing & In-Market Execution: Working closely with partners to activate brands in-market, including promotional mechanics, secondary placements, visibility standards, launch execution, and seasonal activations aligned with brand positioning and channel roles.
• Positioning, Promotion & Pack Architecture: Supporting partners on category positioning, promotional depth and cadence, pack roles, and channel differentiation; to maximize profitability while protecting brand equity.
• Marketing & Brand Activation Alignment: Partnering with Brand and Marketing teams to translate brand strategies into practical market and trade plans, ensuring marketing initiatives are executable, commercially sound, and impactful at shelf.
• Commercial Planning & Joint-Business-Plans (JBPs): Leading development, execution, and tracking of JBPs with partners, covering volume, distribution, pricing, promotion, trade investment, innovation support, and key commercial KPIs.
• Partner Engagement & Governance: Leading regular partner connects, performance reviews, and escalation management, ensuring alignment on priorities, risks, and opportunities.
• Internal Cross-Functional Leadership: Acting as the internal champion for Omni-Channel partners, coordinating delivery across Insights, Commercialization, Supply Chain, Finance, Regulatory, Marketing, Field Marketing, and Regional IBM teams.
• Annual Planning & Budget Support: Supporting annual planning cycles, innovation planning, and budget development for existing partners, ensuring alignment with Omni-Channel priorities and financial targets.
• Category Management: Supporting Category Management across key Omni-Channel categories (RTD, Packaged Ice Cream, Packaged Coffee), including SKU tracking, innovation performance, price positioning, and competitive benchmarks in priority markets.
• Market & Industry Insight: Maintaining strong understanding of FMCG trade practices, competitive dynamics, and category trends impacting Omni-Channel performance.

Education And Experience Qualifications

• Bachelor’s degree required.
• Minimum six+ years’ experience in FMCG Commercial, Trade Marketing, Sales Operations, or Omni-Channel roles, preferably with global or regional brands.
• Prior experience working with Global Brands in a retail environment.
• Have a keen interest in Brand & Marketing, formal training a bonus.
• Experience managing established partnerships and complex stakeholder environments.

Required Knowledge, Skills Or Abilities

• Strong relationship management skills, with proven ability to manage constructive and challenging commercial conversations.
• In-depth understanding of FMCG commercial fundamentals, including annual planning cycles, trade investment, pricing logic, innovation support, and P&L drivers.
• Strong understanding of Joint-Business-Planning principles and governance.
• Ability to translate brand and marketing strategies into executable trade and commercial plans.
• Strategic and analytical mindset, able to balance long-term objectives with short-term execution.
• Ability to prioritize and re-prioritize activities based on growth impact and business needs.
• Strong cross-functional leadership skills within a highly matrixed organization.
• Ability to influence outcomes through collaboration, data-led storytelling, and stakeholder management.

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.