Administrative Support Officer Full Time NEW

Administrative Support Officer

Grade 5 – £28,142 per annum, pro rata

26 hours per week (Mon-Fri)

Permanent

Shropshire Fire and Rescue Service are looking for an Administrative Support Officer to join our Service Support Team, which provides administrative support to various teams and officers throughout Shropshire Fire and Rescue Service, assisting them to carry out their roles. This role will include data input, information collation and provision, filing and document management and acting as an initial contact point with the public, other organisations, and internal customers.

Applicants must possess confident communication skills as well as excellent written skills. They must also be able to use their initiative, prioritise work and meet deadlines. Developed keyboard skills are required with a minimum of OCR RSA Word Processing Stage 2 (or equivalent) and 2 GCSE passes at A – C grade (or equivalent) one of which should be English Language. Experience in Microsoft Office, including electronic diary management, is essential.

The position will be based primarily at Headquarters, St Michael’s Street, Shrewsbury, but will occasionally require reception cover at Telford Training Centre, Stafford Park 1, both providing free car parking.

What We Offer 

The post is located at Service Headquarters, Shrewsbury, providing free on-site parking.  

The role also includes the following benefits:   

• Local Government Pension Scheme   
• Flexible Working Hours Scheme   
• Paycare Health Benefits   
• Occupational Health Services   

 Please note: Applications will be shortlisted based on how well they meet the criteria in the person specification, so please ensure your application clearly reflects this. 

For an informal discussion please contact: Maxine Titley, Admin Support Team Supervisor, on 01743 260257

Closing date for applications: Wednesday 6th May 2026

We reserve the right to close this vacancy early should we receive a high volume of suitable applications.

Shropshire Fire and Rescue Service have a strong commitment to equality, diversity and inclusion at work. We want to reflect the communities we service and therefore we positively welcome applicants from disabled people and minority groups who are under-represented in our Service. 

Attached documents

Admin Support Officer JD – 26hrs.docx