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We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email abb.vacancyrequests@wales.nhs.ukIf you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.Aneurin Bevan University Health Board support flexible working.Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment processThe Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086Job OverviewThe Clerical Officer provides essential administrative and secretarial support to the Acute Dietetics team . The postholder would ensure the smooth, efficient day‑to‑day running of the dietetic office at the Royal Gwent Hospital, supporting the Professional Manager for Dietetics, dietitians, clinical support workers, and colleagues across acute sites.This includes managing clinical information, coordinating administrative workflows, acting as a communication point for patients and healthcare professionals, and maintaining accurate records and office systems. Experience of NHS administrative and clinical systems would be desirable but full training would be offered if required.There are opportunities within this role to receive training in relation to becoming a Manual Handling Trainer or Fire warden.Main duties of the jobThe role includes delivering comprehensive secretarial support for the acute dietetic team, producing letters, taking minutes, managing telephone enquiries, and processing telephone and electronic referrals. The postholder oversees stock control of office stationery and support the general running of the dietetic office at the Royal Gwent Hospital.The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.Working for our organisationAneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.Qualifications And KnowledgeEssential criteriaGCSE qualifications or equivalentKnowledge of secretarial or administrative procedures and systemsDesirable criteriaKnowledge/Experience of clinical systems e.g. CWS, WPAS, OracleExperienceEssential criteriaExperience of working in an administrative capacity incl. MS systems, office systems and proceduresExperience of dealing with confidential and sensitive issues with tact and diplomacyDesirable criteriaExperience of working in NHSSkills and attributesEssential criteriaEffective verbal and written communication skillsGood organisational and prioritisation skills
