Our focus is on the problems that actually decide whether AI changes how organizations operate — the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance.
And this isn’t for everyone. We’re not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what’s possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself.
The Role
This role will join our growing Client Solutions team to deliver consistent, high-quality coaching sessions and webinars that routinely generate positive participant feedback, while maintaining efficient operations in support of the broader CS team. Through excellent customer service, you will build and nurture strong relationships with our global clients, actively contributing to the successful expansion of our product.
About Valence
We’re the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world’s biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing.
We’ve been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb.
Working at Valence means you’ll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren’t just any enterprise clients – they’re the companies defining what AI-first business transformation looks like across every major industry.
What You’ll Do
Client Enablement & Webinar Delivery (70-80% of time)
Program Operations (20-30% of time)
What We’re Looking For
What You’ll Get
Ownership & Rapid Growth
AI-First Operator
Compensation
Equity
Top-Performing Culture
Learn more about us and meet our team here
Location and Work Environment
This role is 3 days a week (Tues – Thurs) minimum in office in Central London (Waterloo). Candidates must be comfortable working with colleagues in different time zones (US), and have valid travel documents to visit European countries as well as the US and Canada as needed.
Diversity and Inclusion
We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at jobs@valence.co.
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