About The BoroughThe London Borough of Sutton is situated less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award winning parks and open spaces, low crime rates, affordable housing and great schools. As well as high levels of resident engagement and satisfaction, providing quality services and success in addressing our financial challenges, whilst involving residents in key issues and high street changes.Sutton is continuously investing in the health, wellbeing and education of our residents and the future generation, as set out in the “Ambitious for Sutton” corporate plan. We are home to the Royal Marsden Hospital and the Institute of Cancer Research. Together with the development of the London Cancer Hub, Sutton will be the world’s leading life-science district, specialising in cancer research and treatment. Our vision will create around 13,000 jobs while contributing £1.2bn to the UK economy each year, a vibrant community of scientists, doctors and innovative companies intended to deliver real benefits for cancer patients and drive economic growth. With the regeneration of the local areas with new homes and schools, Sutton is passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.The Council is seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. As we strive to improve our services and spaces for our residents as set out in the ‘Ambitious for Sutton’ corporate plan, Sutton aims to shape the future of the borough and adapt to the needs of its residents to make our Borough a great place to live, work and raise a family.About The Role And Our Ideal CandidateThe post holder will lead the Adult Social Care (ASC) Finance Service to provide a range of services including payments, debt recovery, client financial management and financial assessments for Kingston ASC Service Users and / or their representativesAbout YouWe are looking for a professional who pairs technical financial expertise with a deep understanding of the human element behind social care funding.Our Ideal Candidate HasExpert Knowledge: A proven track record of working within a Local Authority Adult Social Care financial setting, with an intimate understanding of Care Act regulations, Annex C income treatments, and charging policies.Leadership Capability: Experience managing or supervising professional teams, with the ability to inspire, upskill, and manage performance effectively.Analytical Skills: The ability to dissect complex financial datasets, interpret legislative changes, and present clear financial insights to non-financial strategic directors.Communication Skills: Exceptional communication skills, with the ability to explain complex charging rules calmly and clearly to vulnerable residents or their representatives during appeals.About UsAs our ASC Finance Manager, you will hold the keys to the financial integrity of our social care charging and debt recovery framework . You won’t just be crunching numbers; you will ensure our financial policies balance fiscal responsibility with absolute fairness to our residents, fully aligned with the Care Act 2014.Key ResponsibilitiesRegulatory Compliance: You will oversee and quality-assure complex financial assessments, ensuring strict adherence to the Care Act Statutory Guidance (including accurate applications of the Minimum Income Guarantee, property waivers, and deferred payment agreements).Strategic Oversight: You will lead, mentor, and develop a dedicated team of financial assessment debt recovery and clients finance officers, fostering a culture of accuracy, empathy, and efficiency.Appeals & Debt Management: You will act as the senior point of escalation for complex financial assessment appeals, dispute resolutions, and debt recovery strategies, ensuring compassionate yet effective revenue collection.Our Offer To YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.BenefitsEmployees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include: A generous annual leave entitlement of 26-32 days plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade Enhanced Maternity, paternity, shared parental, adoption and dependents leave Two volunteering days per year Flexible Working – Smarter Working Scheme (dependent on the role) Adjustable and agile working arrangements using Google Chromebooks Learning and development portal offering a range of courses Discounts on a range of local shops, restaurants, gyms and leisure centres Interest free season ticket loans Local Government Pension Scheme Bicycle loan facilities and cycle to work scheme Electric vehicle leasing scheme Confidential health & wellbeing and counselling support Application ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Sutton we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our PRIDE values.Here at Sutton we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.Important Information – Criminal RecordsThis post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory result to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).
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