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EMPLOYMENT TYPE: Permanent DEPARTMENT: Banking and TreasuryDIVISION: GroupWORKPLACE STRUCTURE: HybridRole OverviewPURPOSE OF JOB The Head of Strategic Growth International is accountable for driving revenue growth, improving conversion and embedding a high-performance sales culture across a portfolio of international revenue opportunities.The role will initially focus on a defined set of priority growth areas within Banking, Treasury, and Investments (BTI), while building a broader, more scalable commercial engine that can support expansion across adjacent services over time. It will own the end-to-end commercial model across these areas, turning pipeline into revenue, increasing wallet share and ensuring that business development activity translates into tangible commercial outcomes.The successful candidate will take ownership of an existing team and materially improve performance, bringing greater structure, accountability and execution discipline to the sales model. Over time, the role will help shape a more data-enabled and internationally scalable revenue engine aligned to the Group’s Genesis strategyMain Responsibilities And Duties Strategic Commercial Leadership Define and deliver a clear international revenue strategy across banking, treasury, and investments, aligned to Group objectives and market opportunity Set stretching but achievable revenue targets by region, product, and segment, with clear plans to deliver against them Build, lead, and continuously develop a high-performing commercial team, embedding a disciplined, results-driven culture Identify and prioritise the highest value opportunities for Banking, Treasury, and Investment products across ICS, PCS, Employer Solutions, Funds, and Corporate clients Ensure BTI is positioned as the default solution across the Group, increasing internal penetration and wallet share Act as the primary escalation point for all sales and performance-related matters within the team, taking ownership of underperformance and driving improvement Business Development & Client Engagement Originate, lead, and convert complex, high-value opportunities across international markets Act as executive sponsor on key client relationships, leading from the front on strategic mandates and partnerships Build and maintain a strong external network across clients, intermediaries, and strategic partners Drive proactive pipeline generation through market mapping, relationship development, and targeted outreach Commercial Execution & Performance Management Own the end-to-end sales pipeline, with full accountability for conversion, deal progression, and revenue delivery Implement clear pipeline discipline, ensuring accurate forecasting, strong qualification, and focus on high-probability opportunities Drive accountability across the team for individual and collective revenue performance, addressing underperformance quickly and decisively Embed clear commercial KPIs, dashboards, and reporting to provide transparency and drive performance Work closely with Product, Operations, Legal, and Compliance to ensure solutions are deliverable, competitive, and aligned to client needs Use data intelligently to improve targeting, pipeline management, conversion and client development Partner with senior stakeholders to define the commercial data, reporting and insight required to support decision-making Help shape a more structured commercial operating model, including stronger use of CRM, reporting and management information Performance Management and Reporting Track, analyse, and report on revenue performance, pipeline health, and conversion rates to senior leadership and the Board Provide clear insight into performance gaps and implement corrective actions to ensure delivery of targets Continuously assess market trends, competitor activity, and client behaviour to refine commercial strategy Advise on resource allocation, investment priorities, and growth opportunities to maximise revenue outcomes Essential Requirements Significant senior sales / commercial leadership experience in financial services or business services, with a strong track record of driving revenue growth and improving conversion Experience building, scaling and leading high-performing commercial teams across multiple geographies and cultures Strong understanding of international client origination, solution selling and relationship management in a regulated or complex services environment Commercially astute, analytical and highly data-literate, with the ability to use data to improve targeting, performance management and decision-making Experience working with senior stakeholders to define the reporting, insight and commercial infrastructure needed to support growth Strategic mindset, but with the drive and discipline to deliver measurable outcomes quickly Strong stakeholder management, influencing and negotiation skills, with the gravitas to operate credibly at senior executive level Experience in trust and corporate services, fund administration or adjacent sectors would be highly advantageous, particularly in businesses with international reach and multi-service client models Experience of both external business development and internal cross-sell / wallet share expansion would be strongly preferred OUR COMMITMENT TO INCLUSION & WELLBEINGJTC is committed to fostering a healthy, inclusive organisation where all individuals feel welcome and feel able to participate in the workplace fully. We value different perspectives, backgrounds and lived experiences. This includes supporting employee wellbeing so that people feel equipped to thrive.
