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Full job description
Night Hotel Host
Who we are!
We are looking for a Night Hotel Host to join the team here at Bankside Hotel – voted one of the Best Places to Work in Hospitality for 3 years in a row! This role is 4 days on 4 days off and will equate to working 40 hours a week in 12 hours shifts.
What will you be doing?
- Painting a fantastic first impression to guests by providing a welcoming environment for everyone.
- Focus on guest recognition and developing your guest relations skills
- Work in a fast-paced environment
- Maintain standards and have great attention to detail
What do we expect from you?
Be Natural
- We want our people to be themselves, genuine and non-scripted.
- The only way people can truly be themselves is if they are being themselves. So show us who you really are.
- Good level of English, other languages are an advantage.
- Hotel Opera Experience or some type of a Hotel PMS experience.
Make It Easy
Be flexible; respond quickly and positively to the changing requirements of the business.
Make it easy for our guests, and to our fellow team members, communicate effectively and be creative.
Feel Empowered
We want our Banksiders to take charge, change the game.
Take personal responsibility and initiative to resolve niggles in your own way.
Belong
Bankside is where we want you to belong, show love towards our guests and their team and understands their individual value within Bankside.
Show passion towards product knowledge, our local area and continuously develop this knowledge.
In return for being a great Night Hotel Host we will treat you to benefits such as:
- Complimentary Dry-Cleaned uniform
- A four-week fully paid sabbatical after 5 years at Bankside
- Yearly increase of holiday entitlement to a max of 3 additional
- Free Meals on duty
- Medical Cash Plan
- Discounted Hotel and F&B rates globally with Marriott
- Enhanced Family Friend Policy
Bankside; #whereyoubelong