Jewellery Customer Service Assistant (Full-time) Full Time

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Customer Service Assistant – Full time position available (9.00am – 5.30pm. 5 days Between Mon-Sat)

Start a new CAREER with Mays Jewellers and enhance your customer service skills and Jewellery & Gemstone knowledge with a company that has been putting customers first since 1825!

Experience preferred but not essential as full training given.

We offer

• Competitive wage plus potential bonus
• Staff discounts
• Full training
• The opportunity to achieve nationally recognised qualifications
• Career development opportunities

Think you are the ideal person for us? LET US KNOW BY ADDING A COVERING LETTER explaining why you believe you are the ideal candidate for the above role in addition to your C.V.

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Who are we?

Mays are the largest independent Pawnbrokers & Jewellers in the North West.

We have been serving the Greater Manchester area since 1825 based on the principles of the best jewellery and watches, at the lowest prices with the highest level of customer service.

The Role

We are looking for motivated and driven staff who are committed to fantastic customer service whilst achieving targets, KPIs and maintaining Company standards.

The ideal candidate will have a positive and friendly attitude, an understanding of retail, sales targets, add-on sales and KPIs.

An experience of working in retail or with jewellery, diamonds and watches would be desirable however the right personality with a passion for sales, visual merchandising and teamwork is just as important.

You will be expected to present yourself, the store and the Company impeccably and help drive it forward through achieving sales and your understanding of customer requirements.

In addition to keeping the store looking great, an undertaking of general housekeeping and admin is necessary.

This role will require the issuing of financial transactions and credit agreements in a retail and pawnbroking environment.

At Mays, we believe that attention to detail is paramount and whilst full training will be given, the suitable candidate will have excellent numeracy and literacy skills, an understanding or experience of data entry through a company computer system and the ability to create and maintain accurate records

Job Types: Full-time, Permanent

Pay: From £24,785.00 per year

Benefits:

• Company pension
• Employee discount
• Store discount

Ability to commute/relocate:

• Manchester M40 7RA: reliably commute or plan to relocate before starting work (required)

Experience:

• Retail: 1 year (required)
• Jewellery: 1 year (preferred)
• Customer Service: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person