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Salon Assistant – Apprenticeship ProgrammeWe are looking for friendly, energetic, and customer-focused Salon Assistants to support our stylists and colourists as part of our professional salon team.This is a fantastic opportunity to work in a premium, fast-paced hairdressing environment, delivering an exceptional, high-touch guest experience. Perfect for someone with a genuine passion for hair and beauty who loves working with people and is eager to grow within the industry.About UsEstablished in 2001, the Aveda Lifestyle Salon & Spa is one of London’s most prestigious salons, located in the heart of Covent Garden.Home to over 70 hair and beauty experts, our philosophy centres around nurturing and developing creative talent. From our salon design to the services we offer, we are known for exceptional hair and beauty treatments delivered with environmental responsibility in mind.We proudly reflect Aveda’s core values, caring for the world we live in and harnessing the power of plants to create high-performance products and services.Key ResponsibilitiesGuest Experience & Service:Deliver consistently high standards of customer serviceMeet and greet guests in a warm, professional mannerOffer beverages and ensure guests feel comfortable throughout their visitProvide Aveda Sensory Experiences during appointmentsAlways maintain guest confidentiality and professional conductConfidently talk guests through services and answer questionsTechnical & Salon SupportPrepare for the day by reviewing service provider bookingsShampoo and condition guests’ hair under the direction of stylists and colouristsRinse colour and assist colourists at the basinSupport assistant blow-dry finishing services following Aveda guidelinesObserve and assist stylists to develop on-the-job knowledgeStay up to date with seasonal trends and new techniquesSalon StandardsMaintain cleanliness and organisation of styling stations, backwash areas, and colour barEnsure all tools, equipment, and work areas meet Aveda hygiene and visual standardsFollow all Aveda policies, procedures, and health & safety guidelinesRetail & Product KnowledgeDevelop strong knowledge of Aveda productsDemonstrate and recommend products during backwash and blow-dry servicesTeamworkBuild strong working relationships with stylists, assistants, reception, retail advisors, and managementAttend salon meetings, training sessions, and Aveda education events as requiredFlexibilityBe available to work shifts, including late nights and weekends, in line with business needs WHY JOIN AVEDA ACADEMY LONDON?Be part of a close-knit, supportive, and diverse teamWork with Aveda, a globally respected brand and leader in environmental responsibilityAccess ongoing education and professional developmentClear pathway to grow your skills within a premium salon environmentTraining & DevelopmentYou will take part in our 18-month Salon Assistant Apprentice Training Programme, designed to build both your technical ability and professional confidence.This Programme IncludesAttending all training days and education sessionsCompleting structured learning modules within set timeframesWorking closely with salon educators to receive regular feedbackSupporting stylists and colourists to build practical, hands-on experienceCompleting online and in-salon education to grow technical and creative knowledgeNVQ Level 2 in HairdressingAs part of the 18-month development journey, you will work towards achieving your NVQ Level 2 in Hairdressing through a structured programme of on-the-job and off-the-job training.This IncludesDeveloping core practical hairdressing skills on modelsCompleting theory assessmentsBuilding competence in essential hairdressing services in line with industry and salon standardsFollowing health & safety requirements and maintaining professional conductWorking under supervision to meet assessment criteriaThis qualification forms the foundation for progression within the hairdressing profession and future growth within our salon team.Compensation & BenefitsCompetitive industry salary28 days holiday per year (minus bank holidays)Product discount/Staff Product Concession monthly credit spend allowanceSalon/spa service discountUniform allowance Employee Assistance Programme Benefits platform with exclusive discounts and offers Extensive Training & development offering
