Trainee Operations Manager Full Time NEW

We’re a growing Edinburgh-based business working across customer service, sales and account management. We’re good at what we do and we’re expanding. Rather than hiring managers from outside, we build them from within. That’s exactly what this role is about! If you’re ambitious, switched on and ready to put the work in, we’ll give you the platform to grow into a leadership position.

What You’ll Be Doing

• Getting hands-on with daily operations across client accounts and projects
• Supporting account management and client communication from day one
• Assisting team leaders with scheduling, reporting, and performance tracking
• Learning how to coordinate teams, manage workflows, and maintain service quality
• Sitting in on planning meetings and gradually taking on more responsibility as your confidence grows
• Building a genuine understanding of how a successful operation runs from the ground up

Who We’re Looking For

• Ambitious and eager to learn, you want a career not just a job
• Organised, reliable, and someone who follows through on what they say they’ll do
• Confident communicator who works well with people at all levels
• Comfortable in a fast-paced environment where priorities can shift
• Early in your career or looking for a fresh direction, no specific background required
• A natural drive to lead, you don’t wait to be told, you get involved

Schedule & Hours

• Full-time, permanent position
• Monday to Friday, standard business hours
• Some flexibility required during busy periods and client deadlines

What’s In It For You

• Paid training and structured development from day one
• Hands-on mentoring from experienced managers
• Clear, defined path into Operations Manager and senior leadership roles
• Exposure to multiple industries and business functions
• A role that grows as fast as you do
• Long-term career stability with a business that promotes from within

How to Apply

Send your CV through Indeed. Tell us briefly why you’re looking for a step into operations and what drives you. We’ll be in touch with shortlisted candidates within 5 business days.

We are an equal opportunity employer and welcome applicants from all backgrounds.

Job Types: Full-time, Permanent

Pay: £29,000.00-£33,000.00 per year

Benefits:

• Bereavement leave
• Flexitime
• Free parking
• Health & wellbeing programme
• On-site parking
• Paid volunteer time
• Sick pay

Work authorisation:

• United Kingdom (preferred)

Work Location: In person