Receptionist / Admin Assistant Full Time NEW

Urban Cleaning is a growing professional cleaning company specialising in Airbnb, serviced accommodation, commercial, and property management cleaning.

We are looking for a friendly, organised, and reliable Receptionist / Admin Assistant to join our team and help support the day-to-day running of the business.

This role is ideal for someone who is confident speaking to customers, organised with admin, and enjoys being part of a fast-growing company.

The Role

You will be the first point of contact for clients, cleaners, property owners, and new enquiries. You will help answer calls, respond to messages, book jobs, update systems, and support the management team with daily admin tasks.

Duties Include

Answering phone calls and responding to enquiries
Replying to emails, WhatsApp messages, and client messages
Booking cleaning jobs into the system
Speaking with cleaners and helping with scheduling updates
Following up with clients and leads
Updating customer and job details
Sending quotes and basic information to potential clients
Supporting the management team with admin tasks
Keeping records organised and up to date
Helping make sure jobs run smoothly each day

What We’re Looking For

Friendly and professional phone manner
Good written communication
Organised and reliable
Confident using a computer
Able to multitask and stay calm under pressure
Positive attitude
Good attention to detail
Admin or receptionist experience preferred but not essential
Customer service experience preferred

Why Join Urban Cleaning?

£12.81 per hour
Full-time Monday to Friday role
No weekend work required
Training provided
Supportive management team
Friendly working environment
Opportunity to grow with the company
Varied role with different tasks each day
Be part of a growing business expanding into multiple cities

Schedule

Monday to Friday
9:00am–5:00pm
Day shift
Full-time

Requirements

Good spoken and written English: required
Computer skills: required
Customer service experience: preferred
Admin experience: preferred

How to Apply

Apply through Indeed with your CV or a short message telling us about your experience, availability, and why you think you would be a good fit for Urban Cleaning.

We are looking for someone friendly, organised, and reliable who can help Urban Cleaning deliver a professional service to our clients and team.

Job Type: Full-time

Pay: £12.81-£14.81 per hour

Expected hours: 40 per week

Benefits:

• Company events
• On-site parking

Work Location: In person