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Senior Systems Analyst (Totalmobile, Civica, and MRI) Overview We are seeking an experienced Senior Systems Analyst to join the Digital team, acting as a technical lead across key housing systems. This role will play a critical part in supporting and enhancing existing platforms while contributing to ongoing digital transformation within the Housing function.Experience within a local government Housing environment is highly desirable.Key Responsibilities Act as the technical lead for core housing systems, providing specialist expertise and guidance to the wider teamTranslate business requirements from Project Managers and Business Analysts into effective technical solutionsConfigure, implement, and optimise existing systems including Totalmobile (Connect, Mobilise), Civica (Keystone), and MRI (Orchard Enterprise and Assets)Support the implementation of new modules and system processes, ensuring best practice is followedWork collaboratively with internal teams to deliver user-focused system improvements and change initiativesProvide knowledge transfer and mentoring to team members to enhance overall capabilityWork across both on-premise and SaaS platforms, with involvement in Front End and Back End systems where applicableLiaise with third-party vendors and support project delivery to ensure timelines and objectives are metContribute to system migration and integration activities, ensuring efficient and scalable solutions Key Skills & Experience Proven experience working with IT business systems in a technical or systems analyst capacityStrong experience with housing systems such as Totalmobile, Civica Keystone, and MRI Orchard (highly desirable)Experience working within local government, ideally within HousingAbility to interpret and translate business requirements into technical solutionsExperience supporting system implementations, upgrades, and enhancementsStrong understanding of system integrations and data migrationsExperience working with both on-premise and SaaS environmentsKnowledge of Microsoft SQL Server and/or Progress OpenEdge databases (desirable)Strong stakeholder engagement and communication skills Desirable Experience working in a digitally transforming environmentUnderstanding of housing sector processes and systemsExperience working with external vendors and third-party suppliers
