Ecommerce Director Retail Group | London | Competitive Salary + Bonus + BenefitsWe”re partnering with a dynamic, multi-brand retail group entering an exciting phase of growth and transformation. As part of this journey, we”re looking to appoint an Ecommerce Director to lead and accelerate their digital performance. This is a pivotal, board-facing role with full ownership of ecommerce strategy, trading, and execution across multiple channels and brands.The Role You”ll take end-to-end responsibility for the ecommerce function, driving revenue, profitability, and customer experience. This is not a “keep the lights on” role, this is about step-change growth.Key responsibilities include:Defining and delivering the ecommerce and digital trading strategyOwning P&L performance, budgets, and forecastingLeading online trading, merchandising, and optimisationDriving conversion, AOV, and customer acquisition/retentionCollaborating with Marketing on performance marketing, CRM, and brand campaignsOverseeing UX/UI, platform development, and digital roadmapBuilding and leading a high-performing ecommerce teamPartnering with senior stakeholders across Retail, Buying, and OperationsAbout YouProven track record in a senior ecommerce leadership role within retail or consumerStrong commercial operator comfortable owning numbers, not just narrativeExperience scaling online revenue in a multi-channel environmentDeep understanding of digital marketing, trading, and customer journey optimisationComfortable operating at pace in a changing, growth-focused businessA natural leader who can bring clarity, energy, and directionWhy Join?Opportunity to shape and lead the digital growth agenda of a well-backed retail groupReal autonomy and visibility at exec/board levelA business that is investing properly in people, platform, and performanceBH35244
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