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Full job description
We have an excellent opportunity within our Finance Department for a Accounts Receivable / Customer Service Assistant.
The role is a full time permanent position working Sunday to Thursday 08.30 – 17.00.
The successful candidate will be responsible for supporting the Finance function with a range of accounts related duties.
An overview of the role is detailed below:
Accounts Receivable / Credit Control
- Managing and monitoring customer accounts meet payment terms
- Handling customer queries and resolving payment issues
- Raising invoices/credit notes as per the agreed process
- Accurately post daily cash receipts
- Producing aged debt reports and highlighting overdue balances
- Supporting month-end processes
- Monitoring spending against budgets and flagging variances.
- Maintaining accurate records for audits and compliance
- Liaising with internal teams (sales, customer service) regarding account issues
- KPI Analysis
- Cashflow Analysis
- Monitoring Credit Insurance
Customer Service – Sales Admin / Distribution
- Effective Communication between Customers, Hauliers and Colleagues
- Handling Customer queries, delivery issues, order processing, and claims
- Handle returns and quarantine stock processing
- Providing daily report analysis of shipments
- Attend Weekly Customer Meetings
- Reviewing Customer Forecast for future promotions and new list activity to make necessary master data update
- Reception lunch cover
The successful candidate should have experience working within a fast paced environment working to strict deadlines. Strong numeracy and computer skills are key with the flexibility for weekend work.
Experience of working within a Logistics Customer Services role would be advantageous along with knowledge of SAP.
