Job Summary
Please refer to Job Description
Job Description
Job Title & Grade: Capability Officer – EO
Contract Type: Permanent
Salary range (depending on location):
National – £29,303 to £31,061
London – £33,551 to £35,564
Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.
Location: Any LAA office
Please note that whilst this role is open to external candidates, you can only apply for London, Cambridge and Brighton offices if you are a current LAA staff member based in those offices. This is due to and in line with the LAA’s Location Strategy and the Cabinet Office’s Places for Growth Strategy.
Minimum Working Pattern:
If you are applying for a part time role, please note that to meet business demands we need cover for a minimum of 30 hours per week.
To meet legal requirements, if you are between the ages 16-18 and you are a successful candidate, you will be required to complete an apprenticeship after your initial on the job training.
The Legal Aid Agency
We are an executive agency of the Ministry of Justice (MoJ). We are responsible for operationally administering the legal aid fund to provide criminal and civil legal aid advice to people in England and Wales.
Our people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, we feel proud to have some of the best People Survey results in the Civil Service.
Corporate Services
Corporate Services helps shape and enable the priorities of the Chief Executive, Executive Leadership Team, and People Committee to be delivered.
The LAA fully supports smart and flexible working. Members of Corporate Services and the People and Capability Team are based in multiple locations across England and Wales. Travel will be required on occasion.
People and Capability Team
The People and Capability Team play a key role in supporting us to achieve our Strategic Objective Three to become a truly diverse and inclusive employer of choice. We intend to ensure that colleagues who work here feel like they belong to an organisation that is Diverse: with inclusive teams that represent the people of England and Wales, Smarter: flexing how we work together to deliver our best and be well and Learning: taking opportunities to grow together as individuals, leaders and teams.
Capability Team
Our team is responsible for delivering the LAA’s central Learning and Development (L&D) offer. We do this by working alongside the Capability Champions and consulting business areas to curate an offer that fits business need. We aim to create an environment where staff have access to the right opportunities to thrive and be the best they can be.
We welcome all new starters through our Corporate Induction session, helping to give them a good understanding of who we are, the work we do, and what we stand for in the LAA, including our culture and values.
We deliver Rising Together, a programme created specifically to support our colleagues from ethnic minority backgrounds to succeed. We also deliver the Line Manager Fundamentals programme, which is a six-week course designed to equip new and aspiring line managers with the foundational skills and knowledge to grow and succeed in their role.
We manage the central L&D budget to fund externally led training for topics varying from change management to effective communications. Individuals can also apply for funding from the budget to pay for specific learning related to their role.
For staff looking to advance their careers we offer a variety of support including workshops about the recruitment process, and mock interviews as a way of helping to prepare for real life interviews.
Ultimately, what we love to see is people reaching their full potential, so whether staff are joining, growing or leading in the LAA, we’re here to support everyone on their learning and development journey.
Job Summary
Key Responsibilities:
Essential Knowledge, Experience And Skills
Desirable Knowledge, Experience And Skills
Person Specification
Assessment approach
Application Process
To apply please provide a statement of suitability showing how you meet the essential criteria in no more that 750 words.
Your statement should demonstrate your ability to do all the essential criteria listed, using examples can help strengthen your application.
Please note we do not require a CV.
Please note that we only require a statement of suitability for your application. The wording on this advert may suggest that an Experience question is also required, however this is not necessary.
Interview / assessment Process
If You Are Successful Through The Application Stage, You Will Be Invited To An Interview / Assessment Centre In Person Or Via Microsoft Teams Where You Will Be Assessed Against The Following:
For this grade/ role we would expect the candidate to demonstrate understanding of the terms Diversity and Inclusion and be able to explain why they are important to them and to where they work. Examples of action they have taken (in or outside of work) to embrace diversity (e.g., increasing understanding) or improve inclusion for others will increase the strength of their answer.
Shortlisting is planned for week commencing 1st June 2026
Interviews are planned for week commencing 29th June 2026
If you would like more information on this opportunity, please contact – Deanne Bowman at Deanne.Bowman1@justice.gov.uk
Our LAA commitment to Diversity and Inclusion
The Civil Service is committed to attract, retain, and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. Under the Equality Act 2010 a disability is defined as a physical or mental impairment which has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities which has lasted, or is expected to last, at least 12 months.
If you are responding to a role within the Legal Aid Agency and would like to be considered under the guaranteed interview, please indicate this in your application and let us know of any reasonable adjustments you may require during the sift or later selection processes.
The LAA’s goal is to build an organisation that is open and inclusive and truly values and celebrates the diversity of its workforce. One that reflects and understands the needs of the diverse society we serve. This is regardless of social background, gender, age, ethnicity, sexual orientation, beliefs, disabilities or long-term illness or caring responsibilities.
Reasonable Adjustments
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments to support you through the recruitment process, please let us know by adding the information to the applications system or emailing LAARecruitment@justice.gov.uk after you have applied so that we can discuss options with you.
Complaints procedure
If you have any complaints about this recruitment activity, please share your concerns by emailing LAARecruitment@justice.gov.uk initially. We aim to respond to any complaint within 10 working days.
If you are dissatisfied with our response, we will forward your complaint to the Civil Service Commission, an independent body, for review.
Job Title & Grade: Capability Officer – EO
Contract Type: Permanent
Salary range (depending on location):
National – £29,303 to £31,061
London – £33,551 to £35,564
Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.
Location: Any LAA office
Please note that whilst this role is open to external candidates, you can only apply for London, Cambridge and Brighton offices if you are a current LAA staff member based in those offices. This is due to and in line with the LAA’s Location Strategy and the Cabinet Office’s Places for Growth Strategy.
If You Are Successful Through The Application Stage, You Will Be Invited To An Interview / Assessment Centre In Person Or Via Microsoft Teams Where You Will Be Assessed Against The Following:
For this grade/ role we would expect the candidate to demonstrate understanding of the terms Diversity and Inclusion and be able to explain why they are important to them and to where they work. Examples of action they have taken (in or outside of work) to embrace diversity (e.g., increasing understanding) or improve inclusion for others will increase the strength of their answer.
Shortlisting is planned for week commencing 1st June 2026
Interviews are planned for week commencing 29th June 2026
If you would like more information on this opportunity, please contact – Deanne Bowman at Deanne.Bowman1@justice.gov.uk
Our LAA commitment to Diversity and Inclusion
The Civil Service is committed to attract, retain, and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. Under the Equality Act 2010 a disability is defined as a physical or mental impairment which has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities which has lasted, or is expected to last, at least 12 months.
If you are responding to a role within the Legal Aid Agency and would like to be considered under the guaranteed interview, please indicate this in your application and let us know of any reasonable adjustments you may require during the sift or later selection processes.
The LAA’s goal is to build an organisation that is open and inclusive and truly values and celebrates the diversity of its workforce. One that reflects and understands the needs of the diverse society we serve. This is regardless of social background, gender, age, ethnicity, sexual orientation, beliefs, disabilities or long-term illness or caring responsibilities.
Reasonable Adjustments
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments to support you through the recruitment process, please let us know by adding the information to the applications system or emailing LAARecruitment@justice.gov.uk after you have applied so that we can discuss options with you.
Complaints procedure
If you have any complaints about this recruitment activity, please share your concerns by emailing LAARecruitment@justice.gov.uk initially. We aim to respond to any complaint within 10 working days.
If you are dissatisfied with our response, we will forward your complaint to the Civil Service Commission, an independent body, for review.
Person specification
Please Refer To Job Description
Behaviours
We’ll assess you against these behaviours during the selection process:
Alongside your salary of £29,303, Legal Aid Agency contributes £8,489 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
Recruitment team
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/
https://jobs.justice.gov.uk/careers/JobDetail/17324?entityId=17324
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