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Visitor Experience Assistant
Location: Peterborough Cathedral
Contract: Casual (flexible hours)
Closing Date: Open until filled
About the Role
Peterborough Cathedral is looking for a Visitor Experience Assistant to join our team in a varied, hands-on role at the heart of Cathedral life.
This is a flexible position supporting visitor welcome, retail, cleaning, learning, worship and events. No two days are the same, and the role plays a key part in ensuring the Cathedral is clean, welcoming, safe and well-presented for all who visit.
You will help deliver a high-quality visitor experience while supporting the smooth day-to-day running of a busy, historic working Cathedral.
Key Duties
- Provide a warm, friendly welcome and visitor information
- Support the Cathedral shop (tills, cash handling, merchandising)
- Carry out cleaning and presentation of public and back-of-house spaces (approx. 40%)
- Assist with setup and delivery of events, services and school visits
- Help ensure spaces are ready, safe and well-presented
- Work flexibly across teams and respond to changing needs
About You
We are looking for someone who is:
- Friendly, reliable and confident with people
- Practical and happy with hands-on work
- Flexible and able to work across different tasks
- Comfortable in a customer-facing environment
Experience in customer service, retail, hospitality, cleaning, events or heritage settings is desirable.
What We Offer
- A unique working environment in a historic Cathedral
- Flexible working patterns
- Supportive team culture
- Holiday entitlement (pro rata)
- Pension scheme (after probation)
How to Apply
Apply via the Cathedral Careers page: https://peterborough-cathedral.org.uk/community/careers/
For an informal chat, contact:
Jack Pishhorn, Chief Operating Officer
📧 coo@peterborough-cathedral.org.uk
Safeguarding: This role is subject to DBS checks and safeguarding requirements.
Equal Opportunities: We welcome applications from all backgrounds.