Practice Development Manager (London) Full Time

Job Title: Practice Development Manager – LondonLocation: London/South EastEmployment Type: PermanentDescriptionRole OverviewReporting to a senior regional commercial leader, the Practice Development Manager role is responsible for supporting an established customer base through the delivery, development, and coordination of product and clinical education for both new and existing clients. The role ensures training is delivered in line with internal standards while maintaining a high level of ongoing customer care.This position also contributes to customer-facing marketing initiatives and focuses on building trusted, long-term relationships that help clients maximize performance outcomes. Responsibilities span the planning, execution, and ongoing management of account-based initiatives, with a particular emphasis on driving usage and distribution of consumable products within the assigned portfolio.Territory ScopeCandidates must be based within the UK, with London as the primary locationRegular regional travel is required, including overnight stays, attendance at industry events, and participation in internal meetings and training sessionsOccasional short-notice travel outside the assigned territory may be necessaryA full, valid driving licence is requiredKey ResponsibilitiesMeet or exceed defined sales and utilization targets within the assigned territory, with a focus on increasing customer engagement and product usageDeliver hands-on clinical education to customers across a range of aesthetic and energy-based treatmentsMaintain consistent communication with existing clients to track performance and provide continuous clinical guidance and supportDevelop strong customer relationships through onsite visits, delivering product education, clinical instruction, and staff presentations that support sales and marketing effectivenessAdvise customers on marketing approaches, including digital campaigns, website and microsite development, branding strategies, customer segmentation, and sales methodologiesSupport and participate in regional events such as workshops, open days, and customer engagement activities within the territoryConduct and support product demonstrations at industry events and internal training facilitiesCollaborate closely with regional sales colleagues to identify opportunities and address customer needsManage administrative responsibilities, including CRM updates, business planning, expense reporting, forecasting, and regular account performance trackingContribute to cross-functional projects as required, ensuring tasks are completed on time and within budgetUndertake additional duties as reasonably requiredQualificationsEssential Experience & SkillsClinical or medical background, or demonstrable experience in a medical aesthetics environmentDegree-level education or equivalent professional experienceCertified and competent in operating laser and radiofrequency-based equipment on live patientsBackground in aesthetics, beauty therapy, skin therapy, or a closely related fieldWorking knowledge of human and skin anatomyThree to five years’ experience in a field-based sales, training, or marketing roleStrong communication skills, both verbal and written, with confidence presenting to groupsProven ability to build credibility and influence customer decision-makingAdaptable, proactive, and able to manage multiple priorities in a fast-paced environmentHighly organized with strong attention to detailSolid understanding of marketing principles, including traditional, digital, and in-practice strategiesCustomer-focused, consultative approach with a strong service mindsetDesirable ExperiencePrevious experience working within an aesthetic or clinical practiceExposure to the medical device or healthcare technology sector