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Salary: £35-38K + Fantastic BenefitsContract type: Full-Time, Contract details: PermanentLocation: Southwark, London, Hybrid working model, with 50% office attendanceAdvert closing date: Tuesday 26th May 2026 at 23.59This role is not eligible for UK sponsorshipOverviewThe Operational Training and Skills Development team at TFL develop training for every person you’ve interacted with. If you’ve waved at a train driver, asked a question at a station, or met an engineer during an upgrade – you’ve seen the result of our training.As a Content Developer, you’ll combine your skills in learning experience development, copywriting, and digital design to produce innovative training solutions for both face-to-face and online learning across TfL. You’ll work with a range of tools—from the Adobe Suite to Articulate, —to create engaging scripts, storyboards, and multimedia content including graphics and animations.Your expertise will help influence best practices in emerging technologies, ensuring our learning solutions are innovative and cutting-edge. If you’re passionate about blending creativity with technology and want to make a real impact, we’d love to hear from you.Key AccountabilitiesDevelop high-quality training materials to quality, time and budget, ensuring all materials meet learning outcomes and business objectivesChampion proactive learning development by leveraging external market insights and promoting best practices in technology-enhanced learning, ensuring timely and goal-aligned project delivery.Ensure readiness for development by verifying tools, applications, data, subject matter experts, and access credentials are in place for smooth content creation.Maintain high standards of quality by testing and validating course materials to ensure a seamless transition from design to delivery.Drive innovation in learning design by researching and integrating emerging technologies and methodologies into course content.Collaborate with subject matter experts to produce compliant, high-performing learning materials that meet organisational and operational standards.Partner with Skills Design Specialists to ensure learning interventions effectively address defined objectives, outcomes, and learner needs.Align with Competence Management principles by working closely with stakeholders to uphold organisational and regulatory compliance.Promote best-practice learning solutions by showcasing their impact and value to sponsors and stakeholders for optimal learning outcomes.SkillsAbility to create content using instructional design tools to time and budget (Articulate Suite and Adobe Creative Cloud) (Essential)Work consistently with a high level of accuracy and attention to detail in the formulation of subject matter learning resources (Essential)Understand customer requirements to create and amend existing content. (Essential)The ability to learn new software quickly. (Essential)Ability to apply a variety of different tools to test content to detect issues before quickly identifying how to fix them. (Essential)Ability to build effective working relationships and communicate, both orally and in writing, with people at all levels across the organisation and externally and to influence. (Essential)Responsible for processes, systems and procedures and ensuring they are accurately completed. (Essential)KnowledgeUnderstanding of SCORM e learning standard and the technical structure of digital learning courses (Essential)Good understanding of the Instructional Design Principles used to develop materials (Essential)An understanding of the composition and functions of an organisation wide Learning Management System (Essential)Intermediate to advance knowledge of all development suite products, Photoshop, Illustrator, Premiere Pro, InDesign etc (Essential)ExperienceExtensive experience using industry standard content authoring tools and content management systems (Essential)Working with subject matter experts to ensure learning content and design meets the business need. (Essential) Experience of MS Office applications (Word and PowerPoint). (Essential)Experience of taking a concept and transforming it to a deliverable learning output. (Essential)Substantial, proven experience of using a variety of media and photography and identifying visual material that is appropriate for incorporation into learning resources. (Desirable)Proven experience in managing the development and completion of a diverse range of learning resources to deadlines. (Essential)Experience working in an agency-style environment in the digital learning space (Desirable)Excellent Benefits IncludeFinal salary pension scheme Free travel for you on the TfL network Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket30 days annual leave plus public and bank holidaysTfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allowPrivate healthcare discounted scheme (optional) Tax-efficient cycle-to-work programmeRetail, health, leisure and travel offers Discounted Eurostar travelAdditional InformationPlease apply supplying your CV preferably in “.docx” format. This document should be A4, in Arial 12 font, and a maximum of 2 pages per document.If you are shortlisted you may be invited to take part in a Video interview. We endeavour to give candidates as much notice as possible however some interviews/ assessments will be organised at short notice and will require a degree of flexibility. We reserve the right to close the application window early if we receive a high volume of suitable applications.Equality, diversity and inclusionWe are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.Many of our staff work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We’ll see what we can do.We understand a confidence gap can get in the way of meeting spectacular candidates. So please don’t hesitate to apply if you think you have what it takes even if you feel you don’t meet all the criteria. We’d love to hear from you.At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application but we’ll always treat you with transparency, respect and clear communication throughout.
