IT Merchandise Systems Admin (d/w/m) Full Time

HYROX is a global sports event series that combines running and functional fitness training in a unique race format. Founded in Germany in 2017, HYROX has evolved into a worldwide fitness movement with events across five continents, attracting tens of thousands of athletes every season.

As our IT Merchandise Systems Admin (d/w/m), you will design, build, and optimize the full technical ecosystem supporting our global merchandising and event operations. You will be the architect behind seamless integrations between ERP systems, sales platforms, and specialized hardware like RFID and POS systems. Based in Hamburg or London, this role is a unique hybrid of software development, systems integration, and hands-on hardware configuration in a fast-paced international environment. This is an ideal role for a tech-savvy problem solver who thrives on building scalable infrastructure and driving innovation to elevate event retail to the next level.

YOUR KEY RESPONSIBILITIES

• Systems Integration & Development: Design and build APIs and middleware to connect ERP systems, sales platforms, and shipment control apps. You will also develop automated tech pack systems and a centralized artwork management platform.
• POS & On-Site Infrastructure: Configure POS hardware (terminals, scanners, printers) and design the global network architecture required for stable on-site connectivity.
• RFID Optimization: Lead the configuration of RFID stock control projects to ensure real-time inventory accuracy across warehouses and event environments.
• Platform Management: Build and maintain B2B ordering platforms for affiliate gyms and automated kit allocation systems for staff and volunteers.
• R&D & Innovation: Lead technical research to identify automation opportunities and evaluate new technologies that support global scalability.
• Live Operations: Develop real-time sales dashboards and provide technical support to on-site teams during race weekends.

YOUR PROFILE

• Experience: Proven track record in systems administration, software development, or IT operations within a retail or event-driven environment.
• Technical Skills: Strong ability to build APIs, manage middleware, and configure remote enterprise device management systems.
• Hardware & Networking: Expertise in POS hardware, RFID systems, and designing redundant network infrastructures for international locations.
• Mindset: A hands-on “maker” who can navigate both complex code and physical hardware setups.
• Project Management: Ability to document technical structures and lead R&D projects from concept to implementation.
• Flexibility: Willingness to provide on-site support and ensure operational readiness before event launches.

WHAT WE OFFER

• 5% matched pension
• Vitality Healthcare
• Subsidised gym membership
• Fun team environment
• Chance to grow with the biggest current fitness trend
• Discounts in all of our HYROX stores

INTERESTED?

Then we look forward to receiving your application. Simply upload your CV as a PDF (no photo required) and answer the questions in the application form. Your contact person is Isabelle (HYROX People).

We are committed to creating an inclusive and respectful work environment. All qualified applicants will receive consideration for employment without regard to ethnicity, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or any other protected characteristic. We value diversity and are committed to fostering equal opportunity for all.