Hire Desk Office Administrator Full Time NEW

Job Overview
We are seeking a highly organised and professional Hire Desk Office Administrator to join our team. This role involves managing administrative tasks related to the hiring process, providing excellent customer service, and supporting various sales and organisational functions. The successful candidate will utilise a range of computer software and communication skills to ensure smooth operations within the hire desk environment. This is an excellent opportunity for someone with strong organisational abilities and experience in administrative roles to contribute to a dynamic organisation.

Responsibilities

• Manage and update client records using CRM software, ensuring accuracy and confidentiality
• Coordinate hire bookings and scheduling through Microsoft Outlook and other organisational tools
• Prepare and maintain documentation using Microsoft Word, PowerPoint, and Excel
• Assist with sales administration tasks, including processing orders and invoicing
• Provide exceptional customer service via phone, email, and in person, addressing client enquiries promptly
• Support IT-related tasks such as troubleshooting basic computer issues and maintaining system functionality
• Organise daily operations at the hire desk, ensuring efficient workflow and timely communication between departments
• Maintain organised filing systems both digitally and physically to ensure easy retrieval of information
• Liaise with internal teams to facilitate smooth scheduling, stock management, and client communication

Experience

• Proven administrative experience, preferably within a hire desk environment
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is essential
• Experience with CRM software
• Strong computer literacy skills with the ability to adapt to new software tools quickly
• Excellent communication skills in English, both written and verbal
• Demonstrable organisational skills with the ability to prioritise tasks effectively
• Previous experience in sales administration or customer service roles is advantageous
• Ability to manage time efficiently in a fast-paced environment

This position offers an engaging work environment where organisational skills and customer service excellence are valued. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple priorities effectively.

Pay: £30,000.00-£33,000.00 per year

Benefits:

• Casual dress
• Free parking
• On-site parking

Work Location: In person