Job Summary
A commercially focused role supporting product performance and marketplace trading execution. Working alongside the Merchandiser and Directors, this role focuses on pricing, product positioning, and conversion improvement, ensuring products perform effectively across marketplace channels.
Key Responsibilities
Business Development & Brand Growth
Identify potential new marketplace opportunities and sales channels.
Support outreach and relationship building with new partners.
Assist in reviewing commercial terms and promotional opportunities.
Contribute ideas to support revenue growth and product performance.
Marketplace Trading Support
• Support trading activity across fashion-focused marketplaces.
• Monitor product level performance, conversion, and competitor positioning.
• Assist with pricing updates, promotions, and visibility opportunities.
Identify underperforming products and highlight opportunities to improve conversion.
• Research fashion trends and emerging product opportunities.
• Assist with supplier communication and product development support.
• Provide input into product selection with awareness of pricing and margins.
• Review product performance to inform potential new buys or replacements.
Brand, Customer & Marketplace Support
• Ensure listings and imagery reflect commercial positioning and brand standards.
• Maintain strong presentation and marketplace compliance.
• Monitor customer feedback trends and highlight improvement areas.
• Support customer care responses where required.
Key Skills
• Strong commercial thinking with focus on product performance.
• Comfortable working with pricing, positioning, and conversion.
• Experience with ecommerce or marketplaces preferred.
• Confident communicating with suppliers, partners, and customers.
• Organised, proactive, and detail oriented.
Skills Matrix
Product Performance | Marketplace Trading | Pricing Awareness | Conversion Focus | Listing Optimisation | Commercial Insight | Supplier Coordination | Customer Insight | Collaboration
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