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Soudal
FulltimeIndefinitelyUKTamworth
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Main Purpose of the Job
The Warehouse Stock Controller is responsible for ensuring accurate inventory records and effective stock control within the warehouse. The role manages the full booking-in process for deliveries, investigates and resolves stock discrepancies, and handles returns in a timely and professional manner. Acting as a key point of contact for customers, transport partners, and internal departments, the role supports smooth warehouse operations and high levels of customer satisfaction.
Key Areas of Responsibility & Accountability
This role focuses on inventory accuracy, return flow management, and cross-functional coordination. It plays a central role in maintaining data integrity within warehouse systems, ensuring efficient collaboration with internal teams and logistics partners, and contributing to continuous process improvement within the supply chain.
- Maintain accurate stock levels through cycle counts, reconciliations, and stock audits.
- Investigate, analyse, and resolve stock discrepancies and perform stock corrections.
- Manage booking‑in of all incoming and returned goods in WMS/ERP systems (e.g. SAP).
- Arrange returns, manage rework of damaged goods, and ensure correct disposal processes.
- Communicate with customers regarding returns and enquiries via phone and email.
- Liaise with 3PL partners, Customer Service, Sales, and internal warehouse teams.
- Raise customer credits in SAP where required.
- Identify and implement improvements in stock control processes.
- Support and mentor junior staff and assist with onboarding of new employees.
Profile
- Minimum 5 years’ experience in stock control, inventory, or customer service–related roles.
- Strong communication skills, both written and verbal.
- High level of IT literacy, including Microsoft Office; SAP or ERP/WMS experience preferred.
- Excellent numerical skills with strong attention to detail.
- Ability to work autonomously with strong organisational and time‑management skills.
- Calm under pressure, proactive, and solution‑oriented.
- Team player with the ability to work cross‑functionally.
We offer
We offer a competitive salary package including a bonus and group pension plan, a full‑time position with fixed working hours from Monday to Friday (8:00 AM–4:30 PM), and the opportunity to work in a stable, growing, and people‑focused organisation.
Company
Soudal is Europe’s largest independent producer of mastics, adhesives and PU foams for both the professional and private user. With more than 4600 employees, a turnover of 1.47 billion euros and 32 production sites on 5 continents, this 100% Belgian family business, founded by Vic Swerts, has grown into a global player and expert in chemical building specialties. Driven investments in R&D, a longstanding vision of innovation as well as adaptations to local market needs laid the foundation for outstanding performance.
Contact
Would you like to be part of our passionate team with short communication lines, a no-nonsense mentality and numerous opportunities to grow? Quickly apply for the job of your dreams!
