Trainee Administrative Assistant/Admin Assistant Full Time

We are looking for a motivated and organised individual to join our Head Office team, either as a Trainee Administrative Assistant or as an Admin Assistant. We will consider a school leaver or a returner to the labour market.

You will support the Events Team and wider office operations, gaining hands-on experience across a variety of administrative tasks. As your confidence grows, you will gradually be introduced to digital and social media responsibilities, with full training and support provided.

Key Responsibilities

Administrative Support

• Carry out general admin tasks including filing, data entry, document preparation, and the secure disposal of confidential documents, including shredding and record keeping.
• Provide receptionist/telephonist support: greeting callers professionally, answering basic queries, and directing calls to the appropriate team members.
• Assist with managing office supplies, maintaining tidy workspaces, and supporting general housekeeping duties when required.
• Proactively support and coach two or more colleagues to produce high‑quality administrative documents that contribute to the Events Team’s preparation for markets and events.
• Monitor shared email inboxes, responding to simple enquiries where appropriate or forwarding messages to colleagues, ensuring clear communication trails.
• Provide general support to the Senior Management Team as needed.
• Challenge and refine working practices and procedures where needed, ensuring they remain effective, compliant, and fit for purpose.
• Assist with responding to enquiries from traders, small businesses, partners, and local authorities.
• Help maintain accurate trader records and event documentation.
• Support the coordination of information between internal teams and external partners.

Future Digital & Social Media Responsibilities

These duties will be introduced gradually as the successful candidate develops skills and confidence.

• Assisting with scheduling and preparing social media content.
• Helping to monitor social media channels and flag messages or comments to the relevant team member.
• Supporting basic website updates and reporting any issues to colleagues or external web partners.

What We’re Looking For

• A positive, proactive attitude and willingness to learn.
• Strong communication skills, both written and verbal.
• Good organisational skills and attention to detail.
• Confidence using basic computer applications (email, Word, Excel).
• Ability to work as part of a team and follow instructions.

What We Offer

• Full training and ongoing support from experienced team members.
• A collaborative working environment.
• Opportunities to develop digital, marketing, and events experience as you progress.
• The chance to grow into a long‑term role within the organisation.

Pay: £14,560.00-£24,479.00 per year

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme

Ability to commute/relocate:

• Ashton-Under-Lyne OL7 0JG: reliably commute or plan to relocate before starting work (preferred)

Language:

• English (required)

Work Location: In person