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A flexible approach is essential, and you’ll be expected to manage your own time, plan and prioritise your work, and effectively manage the expectations of the teams you support. While previous experience in a similar role would be beneficial, a positive attitude and enthusiasm are just as important.
We’re fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment.
We’ll provide comprehensive training and ensure you have the tools, equipment, and protective clothing needed to carry out your duties safely and effectively.
Please note that there are permanent and fixed term roles available in various teams and locations. Please see additional information pack for details.
- Experience of working in a team.
- Proven capacity to develop effective working relationships with others.
- Understanding of others’ priorities and the ability to support them in achieving their goals.
- The ability to communicate effectively, both verbally and written.
- Confidence in using common Microsoft Office applications, particularly Excel.
- Awareness of the importance of handling sensitive information appropriately.
- Some of the roles require a Full UK driving licence
Desirable:
- Previous administrative or secretarial experience.
Job Description
Are you ready to make a real difference? Join one of our teams and help to address serious and complex environmental issues.
You’ll bring your enthusiasm and organisational skills to the role to provide crucial administrative and technical support, helping our teams achieve their business targets and secure positive outcomes for people, wildlife and the environment.
Guided by your Team Leader, you’ll provide this support with tasks including:
- Managing information systems, carrying out routine interpretation of data and preparing basic reports.
- Managing responses to internal and external queries.
- Technical regulatory administration tasks, e.g. arranging interviews and liaising with disclosure officers and lawyers.
- Supporting the team to respond to information requests and enquiries from customers.
- Maintaining and updating our filing systems to ensure information is accessible and accurate.
- Processing procurement requests for the team, including PPE and environmental incident response equipment.
- Providing administrative support to team leaders and senior officers as needed, for example taking minutes and recording actions during meetings.
A flexible approach is essential, and you’ll be expected to manage your own time, plan and prioritise your work, and effectively manage the expectations of the teams you support. While previous experience in a similar role would be beneficial, a positive attitude and enthusiasm are just as important.
We’re fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment.
We’ll provide comprehensive training and ensure you have the tools, equipment, and protective clothing needed to carry out your duties safely and effectively.
Please note that there are permanent and fixed term roles available in various teams and locations. Please see additional information pack for details.
The team
There are roles available in Water Industry and Regulated Industry teams based within Local Operations. Please see additional information candidate pack for details.
Experience/skills Required
Ideally, you will have previous regulatory experience and/or a scientific background, but if this is your first role or a career change, we would expect you to draw upon previous scientific knowledge whilst undertaking relevant training.
Essential:
- GCSE Grade 4 / Grade C or above in a science related subject (or equivalent).
- Experience of working in a team.
- Proven capacity to develop effective working relationships with others.
- Understanding of others’ priorities and the ability to support them in achieving their goals.
- The ability to communicate effectively, both verbally and written.
- Confidence in using common Microsoft Office applications, particularly Excel.
- Awareness of the importance of handling sensitive information appropriately.
- Some of the roles require a Full UK driving licence
Desirable:
- Previous administrative or secretarial experience.
Contact and additional information
Responding to incidents is a central part of what we do. You’ll be required to have an incident management role. Further details can be found in the candidate pack.
You’ll have an EA Office base location in one of the advertised locations. For more information about the available roles, travel expectations and how to apply, please read the candidate and additional information pack.
Any queries, please contact peopleprogramme@environment-agency.gov.uk
Applications are “blind” assessed using your answers to the competency questions.
Interviews will be held w/c 8th and/or 15th June
If you consent to being held on a reserve list, we’ll hold your details for 6 months and may offer an alternative post.
Competence 1
Achieves Results
Description
Description: Sets and delivers high work standards, demonstrates the drive to meet targets. Prioritises and organises tasks and resources to ensure timely achievement of results.
When answering the following question, you may find using the STAR technique (Situation, Task, Action, Result) helpful in structuring your answer. More information on how to answer competency questions can be found in the candidate pack. If a large number of applications are received, an initial sift using this lead capability may be conducted.
Successful candidates will then proceed to a full sift or directly to assessment/interview.
Feedback is generally not available at sift stage
Question: Please describe a time when you have had to work without any guidance, to achieve the right result.
Competence 2
Communicates Effectively
Description
Description: Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.
When answering the following question, you may find using the STAR technique (Situation, Task, Action, Result) helpful in structuring your answer.
Question: What is your preferred method of communication at work?
Competence 3
Manages Self
Description
Description: Has full awareness of own strengths, weaknesses, impact and approach. Effectively organises self and takes personal responsibility for own role in the Environment Agency.
When answering the following question, you may find using the STAR technique (Situation, Task, Action, Result) helpful in structuring your answer.
Question: Please can you describe one of the most challenging or demanding times you have faced in your working life.
Role specific license requirements
Full UK Driving Licence
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.
