Technical Administrator Exports Full Time NEW

Technical Administrator (Exports)

Location: West Brom ideally (can also work in Flixton / Sandycroft)
Full-time | 5 days onsite

Salary: Competitive Salary + Good Benefits Package + Progression & Training

About Us

Joining 2 Sisters means becoming part of the UK’s largest food manufacturer, with a £3 billion+ turnover and over 13,500 employees. At our UKP Site B facility, we are driving significant changes in our engineering operations, focusing on efficiency, continuous improvement, and equipment reliability.

About the Role

We are looking for a detail-oriented Export Certification Technical Administrator to join our UK Poultry division. This is a key technical support role responsible for managing export documentation, ensuring full product traceability, and supporting compliance with food safety and quality standards across multiple sites.

This role is ideal for someone with a background in Technical, QA, or Senior QA who is looking to transition into a more administration-focused position while remaining within a fast-paced food manufacturing environment.

Key Responsibilities

Export Certification

• Prepare and submit Export Health Certificate (EHC) applications
• Ensure all export documentation is accurate, compliant, and completed on time
• Maintain full traceability of all export products

Food Safety & Quality Systems (FSQMS)

• Support compliance with regulatory, internal, and third-party standards
• Assist in continuous improvement of food safety and quality processes

Traceability & Documentation

• Maintain traceability systems and matrices
• Conduct traceability exercises and mock recalls
• Manage product specifications and technical records

Non-Conformance & Complaints

• Record and investigate non-conforming products
• Support complaint investigations, including foreign matter cases
• Monitor trends and escalate issues where required

Stock & Reporting

• Monitor stock status within cold storage facilities
• Support reporting requirements (weekly, monthly, annual)

Audit & Team Support

• Assist with audit preparation and site accreditations
• Provide support across the technical team as required

About You

We are looking for someone who thrives in a detail-driven, fast-paced environment and can confidently manage large volumes of data and documentation.

Essential:

• Experience in a food manufacturing technical or QA role (minimum 1 year)
• Strong understanding of food safety, GMP, and HACCP principles
• Excellent attention to detail and organisational skills
• Strong communication skills with the ability to engage stakeholders
• Proficiency in Microsoft Office (especially Excel)

Desirable:

• Level 3 HACCP / Food Safety qualification
• Experience with export certification or regulatory compliance
• Knowledge of Products of Animal Origin (POAO) regulations
• Experience with audits and third-party standards

What We Offer

• A stable work environment with ongoing site investment
• Training and development opportunities to support your career progression
• Exposure to export certification and regulatory processes
• A supportive and collaborative team environment
• Opportunities to grow within technical and compliance functions
• Access to Health Assured Employee Assistance Programme and Grocery Aid
• Boparan Restaurant Group discount
• Cycle2Work scheme
• The opportunity to be part of a team driving continuous improvement and positive change across the business

Why Join Us?

This is a fantastic opportunity to join our Site B team and build your career in technical compliance and export certification, gaining valuable experience in traceability, audits, and regulatory standards within a leading food manufacturing business.

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