Systems & Infrastructure Associate Full Time

Pinnacle Investment Management Group Limited (ASX: PNI) is a leading Australian-based multi-affiliate investment management firm. Our mission is to establish, grow and support a diverse stable of world-class investment management firms.

Pinnacle currently consists of nineteen investment management firms that collectively manage over A$200 billion in assets across a diverse range of asset classes. Our affiliated managers operate autonomously, in line with our philosophy that “supported independence” is an essential ingredient in sustaining investment excellence and business resilience over the long term.

Our values of Client Focus, Honesty and Integrity, Innovation and Empowerment guide all our actions. We continually invest in our people and develop them to help reach their potential through extensive on-the-job coaching.

What that looks like in practice is a focused central team that values clear thinking, rapid decision‑making, and disciplined execution. Our environment suits people who enjoy responsibility, dislike bureaucracy, and take pride in their work.

About The Role

We are seeking a Systems & Infrastructure Associate to join our London‑based team. This role is designed for a high‑aptitude recent graduate or early‑career hire (1–3 years’ experience) who wants to compound their capability quickly through real ownership, clear direction, and strong coaching.

Not just ticket‑closing – this role combines operational ownership with continuous improvement. You will be exposed early to how infrastructure, systems, risk, and process design enable a high‑performing global investment management organisation, and you will be expected to engage with that exposure thoughtfully. The Managed Service Provider (MSP) handles most hands‑on maintenance; you own the outcome, the standards, and the follow‑through.

You’ll have a genuine seat at the table. When an affiliate or senior stakeholder has a problem – capability gaps, reliability issues, operational friction – you’ll help shape the solution and then make it real, not just talk about it.

What You’ll Do

Systems Evolution & Improvement

• Report directly to the Head of Technology and work with stakeholders at all levels to understand how work gets done
• Design and implement cleaner, simpler, more scalable technology solutions
• Translate business intent into practical solutions – new capability, better reliability, or a cleaner operating model
• Take ambiguous asks and turn them into a scoped plan: options, risks, cost/benefit, and a clear recommendation
• Drive delivery across vendors and stakeholders, then turn the outcome into a durable standard the business can build on
• Learn to think in systems: understanding second‑order effects, incentives, and failure modes

Operational Ownership

• Take responsibility for regional BAU lifecycles including onboarding, access management, procurement, and control hygiene
• Execute with precision in an environment where regulatory, security, and operational standards matter
• Build a reputation for things being done once: diagnose first, act decisively, and follow through to completion

Technical Coordination & Response

• Act as a capable, calm interface between the business, investment affiliates, and our MSP
• Ensure critical systems remain available, resilient, and well‑governed
• Develop judgement about when to escalate, when to simplify, and when to manage

About You

Early‑Career, High Potential

• You may have 1 to 3 years of experience and relevant tertiary qualifications in Computer Science or similar; your demonstrated potential matters more than tenure
• You are capable of working autonomously, and are looking for a high level of accountability, steep learning, not comfort or micromanagement

Intellectually Curious & Adaptable

• You enjoy solving problems for the satisfaction of understanding them
• You respond well to clear direction, but are comfortable operating with autonomy and accountability
• You are coachable, reflective, and able to change your mind with new evidence

Standards‑Driven

• You have a strong bias toward quality – especially where risk and controls matter
• You prefer durable systems to dramatic saves
• You care about getting it right, then keeping it right
• You notice when processes are brittle or inefficient, and feel compelled to fix them
• You care about quality in everything you do, whether it is highly visible or not

Clear Communicator

• You can explain technical issues in plain language
• You are comfortable interacting with senior stakeholders and taking responsibility for your work

Why This Role

• Real Exposure, Early You will work directly with senior leadership in a proactive, high‑trust environment. Your contribution will be visible and consequential.
• High Direction, High Autonomy You will be given context, intent, and standards, then progressively trusted to execute and improve.
• A Focus on Mastery We are not building process theatre. We are building something durable. If you enjoy learning how and why systems work, and improving them over time, this role will suit you.