Supervisor/Assistant Manager (Full-Time) Full Time NEW

Assistant Manager / Supervisor
Location: London (multi-site group)
Salary: £35,000–£40,000 + performance bonus
Hours: Full-time

Key Requirements (Must-Have)

• Minimum 3+ years’ experience within this role
• Strong guest focus with a hands-on approach to service
• Proven ability to lead shifts and support team performance
• Good understanding of service flow, food, and drink
• Organised, proactive, and confident in problem-solving

About Us

We’re a growing all-day dining group with multiple London locations and exciting expansion plans. We’re focused on delivering quality, consistency, and memorable guest experiences, with strong opportunities for career growth.

The Role

As an Assistant Manager / Supervisor, you will play a key role in supporting daily operations, leading shifts, and ensuring a smooth and engaging guest experience. You’ll work closely with the General Manager to build a motivated, high-performing team.

Key Responsibilities

• Lead shifts and ensure smooth, high-quality service
• Deliver a warm, engaging guest experience from start to finish
• Support, train, and motivate the team
• Manage bookings and service flow
• Act as first point of contact in the GM’s absence
• Maintain high standards in service, food safety, and H&S
• Monitor stock, control costs, and minimise waste
• Support recruitment and team development
• Assist with marketing campaigns and in-store activations
• Support across other sites when required

What We’re Looking For

• A positive, hands-on leader who leads by example
• Strong communication and organisational skills
• A team player with leadership potential and a no-ego attitude
• Passion for hospitality and delivering excellent guest experiences
• Calm under pressure with a solution-focused mindset

What We Offer

• Competitive salary (£35k–£40k depending on experience)
• Performance bonus (after 3–6 months)
• Clear career progression with new openings planned
• Refer-a-friend scheme
• Paid holidays
• Staff meals and beverages
• Company events and socials

If you’re passionate about hospitality and ready to step up and grow within a fast-moving group, we’d love to hear from you.

TBP

Job Types: Full-time, Permanent

Pay: £35,000.00-£40,000.00 per year

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Referral programme

Experience:

• Hospitality management: 2 years (required)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person