Student Programmes Manager – 0516-26 Full Time NEW

Various Departments

Location: Bailrigg, Lancaster, UK

Salary: £41,064 to £46,049 full time, fixed term

Closing Date: Sunday 05 July 2026

Interview Date: Tuesday 14 July 2026

Reference: 0516-26

Please note: this job is only available to current employees of Lancaster University

Lancaster University is seeking to appoint a full-time Student Programmes Manager to play a key leadership role across the Faculty of Science and Technology and the Faculty of Health and Medicine. This post is offered on a fixed term basis until July 2027.

This is an exciting opportunity to lead the operational delivery of programme administration and student services across two diverse and high-performing faculties, ensuring consistent, high-quality experience for students and staff.

THE ROLE

Working closely with the Faculty Education Services Manager, you will lead the delivery of education services across both faculties. This includes student lifecycle processes, assessment and timetabling, student support, and programme administration.

You Will

• Lead the operational delivery of programme administration services across the two faculties, ensuring efficiency, consistency, compliance and quality
• Translate faculty education strategies into effective processes and service activity, monitoring performance against agreed objectives
• Provide day-to-day leadership and line management to the Student Programme Officers and Programme Administrator, supporting performance, development and effective workload planning
• Work collaboratively with academic colleagues, professional services teams and central Student and Education Services to ensure joined-up service delivery
• Monitor service performance, student experience and compliance, identifying opportunities for continuous improvement.

This role operates in a fast-paced, high-volume environment and requires strong organisational leadership, a focus on service excellence, and the ability to manage complexity across multiple departments.

About You

You will be an experienced manager with a strong background in programme administration and/or student services, ideally within higher education or a similar complex environment.

You Will Bring

• Significant experience of managing operational delivery in a high-volume, deadline-driven setting
• Proven ability to lead, motivate and develop teams, setting high standards and managing performance effectively
• Strong interpersonal skills, with the ability to build effective relationships and inspire trust across diverse stakeholder groups
• Experience of implementing operational plans and making informed decisions within defined frameworks
• Excellent communication, analytical and IT skills, including the ability to use data to inform decision making
• A flexible and adaptable approach, with the ability to respond to changing priorities
• A commitment to continuous improvement, staff development and delivery of an excellent student experience.

The Benefits Of The Role

At Lancaster University, we are committed to creating a supportive, inclusive and collaborative community. We work together to deliver positive change and provide an outstanding experience for our students and staff.

We Offer

• Generous holiday leave – 25 days (pro-rata) annual leave plus University closure days and bank holidays.
• Access to employee pension scheme, and annual flexible benefits scheme.
• A strong commitment to promoting Equality, Diversity and Inclusion, and supporting family-friendly, flexible and agile working policies on an individual basis. We are members of the Athena SWAN Charter, a scheme which recognises and celebrates good employment practice for women working in science, technology, engineering and mathematics (STEM) in higher education and research.

Both the Faculty of Science and Technology and the Faculty of Health and Medicine are home to world-leading teaching and research, with a strong focus on innovation, collaboration and impact.

You can find out more about the Faculty of Science and Technology at https://www.lancaster.ac.uk/sci-tech and the Faculty of Health and Medicine at https://www.lancaster.ac.uk/health-and-medicine

Please upload a cover letter with your application. In your cover letter, please include your rationale and interest in applying for this particular post, and examples of your commitment to the ongoing development of your skills and experience.

For each of the supporting statements in the application form, please include examples to show your experience and/or skills in that area.

We welcome applications from people in all diversity groups, for this fixed term, full-time post.

We encourage informal enquiries to discuss any aspect of this role, to arrange please contact Rebecca McDonough, Faculty Education Services Manager, at r.l.mcdonough@lancaster.ac.uk

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Job Description

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Please note: unless specified otherwise in the advert, all advertised roles are UK based.

Find out what it’s like to work at Lancaster University, including information on our wide range of employee benefits, support networks and our policies and facilities for a family-friendly workplace.

The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues.

We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.

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