Single Homeless Support Officer Full Time

Are you dedicated to supporting people with more complex needs and enjoy working in a customer facing environment?

We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work to support customers with more complex needs in temporary accommodation engage with support and find and sustain permanent accommodation.

What will you be doing?

In this role you will:

• provide accommodation based support to homeless clients with more complex needs
• assist clients access and engage with a wide range of services to promote their independence and wellbeing
• support clients to find permanent accommodation
• provide outreach support to those who have moved on, to ensure tenancies are sustained

About You

As an ideal candidate, you will have:

• experience of supporting people who are homeless or at risk of homelessness
• excellent communication and negotiation skills
• the ability to devise support plans focused on achieving measurable outcomes
• experience of working in partnership with customers and other agencies to meet common goals

What can we offer you?

• Opportunities for growth and cross- department working, learning new skills and service areas
• 26-29 days annual leave rising to 34 days with 5 years’ local government service
• Usage of our e-fleet during business hours for business-related visits
• Employee well-being programme
• Employee events group
• Regular opportunities to socialise with other teams within the council
• Flexible working arrangements, including flexi-time
• Up to 50% working from home for eligible posts
• Free parking in our offices and select council owned car parks during business hours
• Access to wellbeing and occupational health schemes such as the Employee Assistance Programme (EAP)
• Local Government pension scheme
• Discounts at council-owned leisure centres
• Opportunity to network with colleagues across councils in Hertfordshire and the East Of England
• Professional environment where your career path really matters and your development is supported by the organisation

How To Apply

For an informal discussion about the please contact Christine Nelson, Service Manager, Homelessness on 01279502057.

Closing date: Sunday 26 April 2026 at midnight.

Interviews will be held week commencing the 4 May 2026.

We as a council are ambitious. To find out more about our ambitions and what it’s like working at East Herts, hear from our employees on our careers site.

We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.

Find out more about our disability confident scheme.

Attached documents:

• Single Homeless Support Officer JDPS.pdf –