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We are seeking a dedicated Service Manager to oversee daily operations and ensure exceptional customer service at our Croydon location in Purley, England.
As a Service Manager, you will lead a team, coordinate service delivery, and implement strategies to enhance operational efficiency and customer satisfaction.
Key responsibilities include managing staff performance, resolving customer issues promptly, maintaining safety standards, and monitoring service quality.
You will collaborate with other departments to optimize processes, oversee resource allocation, and ensure compliance with company policies and regulations.
Strong leadership, communication, and organizational skills are essential to motivate your team and drive continuous improvement.
Benefits include competitive salary, ongoing training and development opportunities, contributory pension scheme, employee discounts, and a supportive work environment that values innovation and teamwork.
If you are passionate about delivering excellent service and leading a dynamic team, we encourage you to apply and join our committed team in Croydon.