Service Co-Ordinator/Administrator Full Time NEW

Job Description:

Job Title: Service Co-Ordinator /Administrator

Company: Right Action Limited

Reporting to: Olivia Watson – Service Manager

Location: Scunthorpe, North Lincolnshire

Salary: £24,000 per annum

Hours of work: Monday – Friday 8:45am to 5pm

Holidays: 20 days plus Bank Holidays

General:

Right Action Limited is seeking a Service Co Ordinator/Administrator to assist during its continued expansion. The successful candidate will work for the service division providing premier fire and safety services covering Lincolnshire, Yorkshire, Nottinghamshire, Derbyshire, Leicestershire & Rutland. Training will be provided in respect of systems, processes and products.

Key Responsibilities:

• Day to day use of our business software package, SAP Business One and Simpro
• Inputting details for new customers
• Book and Co-Ordinate service jobs for our team of engineers
• Liaising with our engineers regarding booking and queries
• Preparing and providing quotes for customers
• Answering the telephone and making outgoing telephone calls
• Dealing with customer enquiries
• Following up quotes with customers by e-mail and telephone
• Filing and taking part in regular office admin tasks

Required Experience/Skills:

• Experience working as a service co-ordinator/administrator
• Previous experience liaising with engineers and booking in service jobs
• Computer literate
• Comfortable using CRM Systems to manage bookings and Microsoft package
• Comfortable working with engineers within a fast-paced office environment

Personal Qualities:

• Proactive approach to problem solving
• Detail orientated with a focus on attention to detail
• Calm under pressure with an ability to respond to schedule changes
• Adaptable, flexible and accommodating

Reference may be required upon request.

Job Type: Full-time

Benefits:

• Free parking
• On-site parking

Application question(s):

• GCSE Maths & English Grade C or above

Work Location: In person