Service Charge Accountant Full Time

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Helix A Hines Company

In February 2022, Helix was acquired by Hines marking an exciting new chapter to further propel our property management offering in the UK and customer centric approach. Helix has a long-standing relationship with Hines over the past ten years, with Helix providing property management services across the majority of properties in the Hines UK portfolio. Hines also operates the Hines European Core Fund, Hines European Value Fund and Hines Global Income Trust assets.

Helix continues to deliver an above market service to its existing client base, operating from its central London office. Helix manages all commercial asset types nationwide, but with a focus on prime central London offices, accounting for 70% of their portfolio. Operating under one roof the surveying, facilities management and finance functions work closely and collaboratively together. Everyone works in an open plan environment which cultivates a relaxed and fun working atmosphere, openness with colleagues at every level and in close proximity to the Hines offices.

Responsibilities

You will be joining at a hugely exciting time for Helix with the opportunities that the acquisition by Hines brings including the growth of the portfolio and an increased focus on ESG and technology.

You will fully responsible for overseeing and managing the service charge team, in addition to managing your own portfolio of properties.

• Manage a portfolio of Service Charge properties
• Monthly Cash Reconciliations
• Preparation of Service Charge year-end accounts including invoice collation, income and expenditure analysis, journals and accruals/prepayments
• Managing Service Charge cashflow
• Reconcile demised utility recharges
• Liaise with property managers, auditors and clients as required in order to gain approval of service charge accounts
• Assist property managers in preparation and management of service charge budgets to ensure RICS deadlines are met
• Input budgets on to the accounting system
• Assist property managers and other colleagues with accounts queries
• Implementing new clients and properties onto the accounting system, ensuring a smooth and correct handover takes place
• Respond to queries in a timely manner
• Assist in all other duties, where deemed necessary to help the team

Qualifications

Minimum Requirements include:

• Previous experience in accounting with service charge experience
• Previous experience with TRAMPS/Yardi
• Previous experience with Excel to a high level
• Proactive with excellent problem solving skills
• Good typing skills and high level of accuracy
• Strong communication skills, both verbal and written
• Good numerical skills including computer literacy (Excel, Word, MS Outlook)
• Ability to work alone or as part of a team
• High level of organisational and administrative skills
• Able to use initiative and take responsibility
• Ability to work under pressure
• A thorough knowledge of RICS regulations and accounting procedures

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients’ needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines’ success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.