Senior Mortgage Administrator Full Time

Join our team at Home of Mortgages

At Home of Mortgages, we are building a well organised, forward thinking mortgage brokerage focused on delivering a better experience for both clients and advisors.

We believe in clear processes, strong communication, and a team that takes ownership of what they do. Everyone knows their role, understands the standards expected, and works together to keep things running smoothly.

We are growing, investing in technology, and constantly looking to improve the way we operate. If you are organised, reliable, and take pride in doing things properly, this is a business where you can make a real impact.

Home of Mortgages could be the perfect environment to support you in your career

Key Responsibilities:

• Manage mortgage applications from submission through to completion
• Deliver excellent customer service via phone and email
• Liaise with brokers, lenders, solicitors, estate agents and third parties to progress cases
• Ensure all documentation is accurate, complete and processed within required timescales
• Maintain strong working relationships with assigned brokers
• Accurately input and manage client data on internal systems
• Review mortgage offers for accuracy against point of sale systems
• Process mortgage protection cases, including liaising with clients, providers and medical professionals
• Maintain accurate and compliant case notes at all times
• Adhere to company procedures and FCA regulatory regulatory requirements

Requirements:

• Minimum 2+ years experience in mortgage administration
• Strong knowledge of the mortgage process and lender requirements
• Excellent organisational and time management skills
• High attention to detail and accuracy
• Strong communication skills (written & verbal)
• Ability to manage a busy pipeline and work under pressure

Reporting to:

Admin Manager – Ellie Fredericks

Salary:

• Basic salary between £28,000 – £30,000 depending on experience
• Annual bonus if company banking targets are met.
• Rewards & Recognition bonus
• Company Pension