Log In
Sign Up
Shayfa Ishtiaq – Medical Secretary Team Leadershayfa.ishtiaq1@nhs.net or via phone 01924 542210This role is temporary Maternity Leave cover for 6 months. Pay will depend on experience in line with Mid Yorkshire Medical Secretary Career Pathway. If successful candidate has 2 years of previous Medical Secretary experience, they may be eligible for the Senior Medical Secretary Position and if so, would be appointed at Band 4.The post-holder will be required to provide a comprehensive higher level secretarial service relating to NHS work for a clinical team in the department in accordance with Trust policies and procedures.The Senior Medical Secretary provides a link between the trust, the patient and their GP for patients/carers and other health care professionals. They will provide a comprehensive, efficient and responsive administration service to the medical and nursing staff and their teams.The post holder will have an understanding of the service requirements, and an appreciation of the concerns and queries of patients and carers.This post requires a self-motivated and professional individual with the confidence and ability to work on their own initiative or as part of a team within standard operating procedures.Please See Job Description For Full DetailsMain dutiesThe role involves working within standard operating procedures as part of a multidisciplinary team to deliver high-quality, patient-focused administrative support and meet service KPIs.Key Duties IncludeActing as a central point of contact for patients, carers, and healthcare professionals, handling calls, enquiries, and sensitive communications professionally.Managing appointments, clinics, referrals, cancellations, waiting lists, and theatre schedules.Handling medical records in line with policy and supporting timely management of test results and reports.Producing and proofreading confidential clinical documentation and ensuring accurate communication with relevant professionals.Maintaining databases, collecting data, supporting audits, and preparing documentation for meetings and MDTs.Providing general administrative support such as email management, filing, scanning, minute-taking, and diary coordination.Ensuring compliance with data protection, confidentiality, and governance standards.Additional ExpectationsPrioritising workload effectively, maintaining accuracy and timeliness.Supporting colleagues, covering absences, and assisting other services if required.Participating in service development, quality improvement, and policy feedback.Engaging in ongoing professional development and mandatory training.The role includes a structured development pathway, with the opportunity to progress to a Senior Medical Secretary (Band 4) after a minimum of 24 months, subject to successful review.Please refer to the attached job description and person specification to review the full requirements. QualificationsEssential person specification requirementsLevel 3 qualification (or equivalent experience) in Business Administration/Medical Secretarial work,GCSEs (or equivalent) in Maths and English.ExperienceSecretarial and administrative experienceExperience of working with filing systemsWorking with computer software programmes such as Microsoft Office, e-mail and internetExperience of scheduling/co-ordination activities and/or resourcesKnowledge & AwarenessAwareness of General Data Protection Regulations and patient confidentialityAwareness of own limitationsSkills & AbilitiesEffective communication and interpersonal skillsEffective planning, prioritisation and organisational skillsAbility to deal with conflictAbility to engage and motivate othersHigh standard of accuracyFlexibility and able to adapt to changeAble to work as part of a teamStrong analytical skillsAbility to establish and maintain effective working relationshipsAdvanced Keyboard SkillsPersonal AttributesConfidentCalm under pressureFlexible approach to working arrangementsStrong attention to detail and accuracySelf motivatedProfessional appearancePlease refer to the attached job description and person specification to review the full requirements. Be part of MY teamWe are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients’ homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.Application GuidanceWe understand that more applicants are using artificial intelligence (AI) technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It’s important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.Our BenefitsAccess to the NHS pension planGenerous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of serviceExceptional employee health and wellbeing servicesExtensive benefits and support, including:Onsite nurseries and childcare salary sacrifice schemeHome electronics schemeCycle to work scheme – subject to eligibility criteriaCar lease salary sacrifice scheme – subject to eligibility criteriaWorking carers support and advice, carers network and carers passportFlexible working options and family and carer-friendly policiesEstablished staff networks, including LGBTQ+ and Race EqualityCareer progression, training and supportSkilled worker sponsorshipYou can find out more about skilled worker and health and care visas on our .
