Senior Civil Enforcement Officer Full Time

• Full Time
• Eastleigh, Hampshire
• Posted 12 hours ago
• Band 4 – Salary £31,596 £ / Year
• Closes: 31 May 2026

Website Eastleigh Borough Council

Senior Civil Enforcement Officer

Permanent

37 hours a week (with weekend work based on a 6-week rota.)

Band 4 – Salary £31,596

Do you want to make a difference?

Here at Eastleigh Borough Council we are committed to making a positive difference for all the residents, businesses and visitors to Eastleigh and we are proud to be delivering on our promise to create sustainable and healthy communities and increase employment and wellbeing opportunities for all.

About The Role

Provide professional and efficient parking enforcement duties in accordance with statutory provisions and regulations. Carry out patrols of the car parks and streets within the council boundary reporting issues and taking a proactive and customer focused approach at all times.

Your Duties Will Include

• Undertake regular patrols of car parks and streets in a safe and courteous manner
• Issue Penalty Charge Notices in accordance with parking regulations
• Inspect and enforce Disabled parking provision
• Report any areas of damage or vandalism to buildings, signs or lines within the car parks
• Streets and other areas around the borough to the Senior Officer
• Ensure all enquiries from the public are dealt with in a positive and courteous manner at all times
• Report any action of criminal activity to the Police
• Maintain good community relations and act in the best interests of the council at all times
• Carry out duties in a safe and proper manner both for yourself and for the wellbeing of others
• Inform motorists of parking facilities available to them in the Town Centre or elsewhere
• Keep Parking fleet vehicles in a clean and tidy condition and carry out daily maintenance checks
• Carry out first line maintenance of parking ticket machines, to include battery changes
• Cleaning, clearing ticket and coin jams, changing ticket rolls as well as ensuring ticket machines are showing accurate date/time

About You

We are seeking a highly motivated and proactive Senior Civil Enforcement Officer (SCEO) to support the effective delivery of the Council’s Parking Services. This is a varied, hands-on position combining frontline enforcement with operational supervision and specialist responsibilities, including CCTV operations and abandoned vehicle investigations.

You will play a key role in maintaining safe, accessible parking, ensuring compliance with relevant legislation, and delivering a high-quality, customer-focused service to the public.

Skills & Experience

• Experience in parking enforcement or a similar regulatory environment.
• Strong supervisory and team leadership skills
• Excellent communication and customer service abilities
• Ability to work outdoors in all weather conditions
• Good organisational skills and attention to detail
• Confidence using IT systems and mobile enforcement technology.
• Practical, hands-on approach, including basic equipment maintenance
• Knowledge of CCTV systems and operations
• Understanding of parking enforcement legislation and abandoned vehicle processes
• Awareness of local authority CCTV services and regulatory frameworks

Qualifications

• Minimum of 5 GCSEs or equivalent experience.
• Civil Parking Enforcement qualification or equivalent experience.
• Full UK driving licence.

Our Benefits Include

• 25-28 days annual leave (dependant on local government continuous service)
• Defined Benefit Pension Scheme
• Places Leisure, Eastleigh – 30% off Full Membership
• Confidential Employee Advice and Support Programme
• Excellent town centre working environment close to public transport links
• Discounted parking

Please include your CV and a supporting statement with your application.

If you have the skills, experience and motivation we are looking for, we would love to hear from you.

For information about the role please contact Paul Nicholls by emailing paul.nicholls@eastleigh.gov.uk.

Closing date: 31 May 2026

Interview date: 9 June 2026

To apply for this job please visit jobs.eastleigh.gov.uk.