Sales Manager, Team Lead Full Time NEW

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.

Yotpo is looking for a results-driven and experienced Sales Manager to lead and scale our SMB/MM sales team. In this role, you’ll take ownership of driving revenue growth while building and developing a high-performing team of Account Executives. You will oversee the full sales cycle, partner closely with Marketing and cross-functional stakeholders, and leverage data and AI-driven insights to continuously improve performance and efficiency. This is a high-impact leadership opportunity for someone who thrives in a fast-paced, collaborative environment and is excited to shape both strategy and team success.

You Will:

• Be responsible for hitting the monthly and quarterly SMB/MM targets.
• Understand and help drive the end-to-end SMB/MM funnel in partnership with Marketing, ABM and Partner teams.
• Bring an AI centric approach to day-to-day workflow and team management contributing to Yotpo’s sales operation and enablement priorities.
• Not an IC role.
• Assume management responsibility of a team comprised of SMB/MM Sales Development Representatives and Account Executives that you will continue to develop and grow. Hire and train high-performing salespeople according to company values and methodology.
• Identify areas for growth in individuals on the existing team, collaborate with them to understand their own goals, and partner with them accordingly to strategize for obtaining these new skills and growing within the role
• Work alongside the Head of EMEA to identify and execute upon new opportunities for team and company-wide training, development and motivational initiatives.
• Track sales team metrics and report data to leadership on a regular basis with your subsequent recommendations and needs.
• Implement performance plans according to company procedures.
• Embody company culture and maintain high sales employee engagement.
• Ensure the correct usage of CRM, MEDDIC and other sales tools and methodologies.

Ideally, you’ll bring:

• 5+ years of Account Executive team management and/or Sales Development team management experience
• 5+ years in an Account Executive role; within SaaS and marketing industries preferred
• Data-driven, and accustomed to making decisions and strategies based upon those numbers
• Strong interpersonal skills
• Exceptional written and oral communication skills
• Hardworking, persistent, and dependable
• Extra kudos for having a Bachelor’s degree

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo – UK:

• Private healthcare with dental and optical included
• Pension contribution
• Voluntary death in service policy
• Cycle to work scheme
• Generous PTO, volunteer days, holidays and flex days
• Individualized career development, rewards and recognition
• Wellness and philanthropic programming and events
• We are working in a hybrid capacity, typically in office four days per week.

Yotpo’s employee-centric culture has consistently earned us coveted spots on Built In’s Best Places to Work lists in both NYC and Austin over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end of year celebrations, affinity groups and partnerships.

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer, a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we’re all proud to belong.