Sales Co-Ordinator Full Time NEW

Company Description

Hartsfield Manor, located in the serene countryside of Surrey, blends Victorian elegance with modern amenities, making it a unique and impressive venue. Nestled in 12 acres of landscaped lawns and a tranquil garden terrace, it offers an ideal setting for celebrations, business meetings, and getaways. Situated between Reigate and Dorking, and conveniently near the M25 and Gatwick Airport, it boasts excellent access. Guests can also enjoy nearby attractions like Denbies Wine Estate, Polesden Lacey, and scenic countryside trails. Hartsfield Manor provides a perfect balance of history, luxury, and accessibility.

We are currently recruiting for a Sales Coordinator to join the team at Hartsfield Manor Hotel. This is an entry-level opportunity, ideal for a motivated and enthusiastic individual looking to begin their career in hospitality sales. The successful candidate will be proactive, adaptable, and eager to learn in a fast-paced environment. The role is offered on a fixed term basis of 15 months – 40 hours per week

 In this role, you will support the Events and Sales team with day-to-day sales processes and the coordination of event logistics, contributing to the delivery of high-quality service.

Job responsibilities:  

·        Manage event and function enquiries, delivering timely quotations and proactive follow-ups to convert interest into confirmed bookings

·        Coordinate client requirements and client meetings to ensure seamless event planning and delivery

·        Maintain an accurate record of bookings and enquiries using emails, booking forms, meetings, Hotsoft PMS system and other IT platforms.

·        Identify and pursue new business opportunities through targeted outreach and relationship-building to drive revenue growth

·        Produce detailed function sheets to support the Operations and Sales and Events teams

·        Identify opportunities to optimise revenue growth

·        Update any operational spreadsheets used to track business regularly to forecast weekly and monthly figures

·        Support the planning and promotion of in-house events and external wedding and event exhibitions

·        Liaise effectively with suppliers and the food and beverage team to ensure high service standards

·        Manage enquiries across phone, email and online platforms in a professional and efficient manner

Qualifications and Skills –

• Strong organisational, multitasking and customer service skills.
• Adaptable, proactive, and motivated, with an eagerness to learn
• Excellent written and verbal communication skills
• Ability to work flexible hours, including evenings and weekends if required
• Degree Preferred
• No previous experience is required