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Full job description
Retail Assistant – Oak & Smoke
Location: Borough Market, LondonPosition: Retail Assistant (Part-Time / Full-Time)Salary: Competitive, dependent on experience
About Oak & Smoke
Oak & Smoke is a premium smoked fish business based in Borough Market. We specialise in traditional Arbroath smoked fish and freshly prepared bagels. We pride ourselves on exceptional product quality, friendly service, and creating a welcoming experience for every customer.
The Role
We are looking for an enthusiastic and reliable Retail Assistant to join our team. This is a customer-facing role in a fast-paced market environment, ideal for someone who enjoys working with people and takes pride in delivering excellent service.
Key Responsibilities
- Serving customers and providing a friendly, knowledgeable service
- Preparing and serving bagels and other menu items
- Handling cash and card payments accurately
- Maintaining high standards of food hygiene and cleanliness
- Setting up and closing down the stall
- Stock replenishment and stock rotation
- Assisting with deliveries and inventory management
- Promoting Oak & Smoke products and sharing product knowledge with customers
- Ensuring displays remain attractive, clean, and fully stocked throughout the day
What We’re Looking For
Essential
- Excellent customer service and communication skills
- Positive attitude and strong work ethic
- Reliable, punctual, and well-presented
- Ability to work efficiently in a busy environment
- Comfortable standing for extended periods
- Right to work in the UK
Desirable
- Previous retail, hospitality, market, or food service experience
- Food Hygiene Certificate (training can be provided)
- Interest in quality food and artisan produce
- Experience using card payment systems and tills
What We Offer
- Competitive pay
- Staff discounts on Oak & Smoke products
- Training and development opportunities
- Friendly and supportive team environment
- Opportunity to work at one of London’s most iconic food destinations: Borough Market
Pay: £13.00-£17.00 per hour
Work Location: In person