Retail Store Manager Full Time

About Us

At Sunnamusk, we are revered as a specialist fragrance house, dedicated to crafting a distinguished line of luxury fragrances. From pure fine oils, eau de parfums, candles, and home fragrance products, we are the epitome of sophistication in world of fragrance. We are one of the UK’s fastest-growing fragrance brands and have expanded into the Europe region, with further plans for unprecedented growth and success on a global scale.

Our mission is simple yet profound: to cultivate enduring relationships with our esteemed clientele by curating bespoke fragrance experiences tailored to their unique preferences and desires and to create a positive work culture that nurtures the individual talents and passions of our employees.

The Role

At Sunnamusk, our retail team serves as the cornerstone of our operations. Anchored by our core values, they embody the essence of our brand and go above and beyond to fulfil the aspirations of our customers. We are currently seeking a dynamic Retail Store Manager to join one of our luxury fragrance stores.

Are you passionate about leading and motivating a team to perform in a fast-paced environment? Do you inspire and motivate those around you to get the best out of them? If yes, then join us in delivering unparalleled service excellence and elevating the fragrance retail experience to new heights.

Key Responsibilities:

• Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional customer service.
• Develop and implement strategies to drive sales growth and maximize profitability.
• Establish and maintain operational procedures to ensure the efficient operation of the store, including opening and closing procedures, cash handling, and inventory management.
• Recruit, train, and develop staff members, providing ongoing coaching and feedback to foster a high-performance culture.
• Conduct regular performance evaluations and take appropriate action to address performance issues and recognize top performers.
• Complete store administration and ensure compliance with policies and procedures and preparing rotas and monthly payroll reports
• Monitor and analyze sales performance, identify trends and opportunities, and implement action plans to address challenges and capitalize on opportunities.
• Ensure compliance with company policies and procedures, including health and safety regulations, and maintain a safe and secure work environment.
• Collaborate with the Regional Manager develop and implement promotional activities, marketing initiatives, and store merchandising plans.

Key Qualifications:

• Previous experience in retail management, with a minimum of 3 years in a leadership role.
• Proven track record of achieving sales targets and driving business results.
• Strong leadership and team management skills, with the ability to inspire and motivate staff.
• Excellent communication and interpersonal abilities.
• Detail-oriented with strong organizational and time management skills.
• Passion for the fragrance industry and a desire to create exceptional customer experiences.
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Company Benefits:

• 25% employee discount.
• 28 days holiday.
• Bonus structure.
• Career progression and an opportunity to grow within the company.
• Net pension.

Pay: £26,000.00-£30,000.00 per year

Additional pay:

• Bonus scheme
• Commission pay
• Performance bonus
• Yearly bonus

Benefits:

Company events

Company pension

Employee discount

Schedule:

Ability to commute/relocate:

Milton Keynes, MK9 3ES: reliably commute or plan to relocate before starting work (required)