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Job Title: Retail Sales Advisor (Brand Advisor) Job Type: Permanent, Part Time (1 x 25 hours per week and 1 x 23 hours per week), Immediate Start – Must be available to work weekends. The typical weekly schedule includes weekend work along with several shifts throughout the week. Rotas are prepared on a monthly basis.
Location: Onsite – Carnaby Street, London W1F 9QF
Reports to: Store Manager; Assistant Store Manager
About The Role:
At Casio, innovation is in our DNA. From the original G-SHOCK dream of an unbreakable watch, we’ve kept pushing boundaries – blending bold design, cutting-edge tech and real-world toughness.
G-SHOCK is more than a watch. It’s a mindset. Tough. Independent. Limitless.
Now we’re looking for a Retail Sales Advisor who lives those values to join the team at our flagship Carnaby Street store. You’ll be the face of G-SHOCK – inspiring customers, creating memorable experiences and representing a brand that stands for strength and style.
No watch experience? No problem. We’ll train you to become a product expert – all you need is passion, energy and a desire to learn. You’ll join a close-knit team of 4, bringing bold energy to the shop floor every day.
Key Responsibilities:
Drive Sales and Smash Targets
- Actively engage every customer and turn conversations into sales
- Confidently recommend products, explain features and upsell where appropriate
- Focus on meeting and exceeding store sales targets and personal KPIs
- Stay switched on to promotions, new launches and bestsellers
Create Unforgettable Experiences
- Deliver genuine, memorable service that keeps customers coming back
- Build strong relationships with customers and create a loyal fan base for G-SHOCK
Own the Look
- Maintain an inspiring store environment; keeping displays sharp and stock fully replenished
- Make sure every product is perfectly presented, priced and ready to sell
Protect What Matters
- Follow store security, cash handling and stock control procedures
- Help minimise stock loss and protect the brand’s integrity
Be Part of the Action
- Support instore activations, events and merchandising updates
- Assist with occasional social media activities to help drive store traffic and engagement
Grow With Us
- Take part in ongoing product training and become an expert in what you sell
- Stay hungry to learn, improve and achieve personal and store-wide goals
Requirements
What We’re Looking For:
Are you passionate about people, products and creating unforgettable experiences?
Join our team and bring energy, curiosity and team spirit to the world of G-SHOCK.
Essential:
- Confident, friendly and natural at starting conversations with customers.
- You’ve worked in a retail or customer-facing role before and know how to deliver amazing service
- Team Spirit – Reliable, supportive and always ready to jump in where needed.
- Drive to Learn – Excited to learn about technical products – and happy to ask questions and grow.
- Attention to Detail – Proud of how you present yourself and proud to represent a global brand
Highly Desirable:
- Experience with watches or timepieces
- Fluent in another language other than English – our customers come from everywhere!
Benefits
- 31 days annual leave inclusive of Bank Holidays
- Paid Birthday Day Off
- Competitive Salary & Commission Scheme
- Fantastic Healthcare Benefits, available from day one: Private Medical Insurance via BUPA, Permanent Health Insurance, Medicash Health Plan
- Excellent non-contributory Pension Scheme, up to 14%**
- Annual watch allowance for store staff**
- Employee Discount, up to 50%
- Anytime access to retail discounts at 200+ retailers (Reward Gateway)
- Anytime access to personal development and training courses via LinkedIn Learning
- Casio Sponsorship Scheme for employee charity fundraising
- Head Office team social events and activities including giveaways and reward & recognition incentives
- Join a company that’s been certified as a ‘Great Place to Work’!
