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Full job description
The opportunity
Delaware North UK is hiring casual Retail Assistant to join our team in time for summer concerts and the 2026-2027 football season at the Stadium of Light, in Sunderland, Tyne and Wear. When you share our vision and buzz with the excitement of the crowd, you can earn new fans with our guests every day. As a Till Operator, you will be delivering first-class guest experiences with dedication, precision, and passion. If you are the resilient, reliable Retail Assistant we are looking for, ready to work collaboratively and eager for ongoing learning and development, apply now to join our valued team in this electric environment.
What we offer
At Delaware North UK, you’ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We’re looking to create the future of hospitality, so if you’re ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you’ll receive:
- Competitive weekly pay
- Flexible hours, choosing part-time shifts including evenings and weekends that suit your lifestyle
- Free meal on event days
- Experience in a dynamic workplace hosting major national and international sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football, and Take That taking the stage, as well as a range of exciting meetings and events and plenty more still to come in 2026
Help us delight the world by applying today.
What will you do?
- Provide positive, outstanding guest experience as the face of our concessions, highlighting special promotions and skilfully upselling our diverse range of food and beverage products, using strong verbal communication skills
- Keep the till area tidy, organised, and well-stocked at all times
- Work collaboratively with team members to achieve sales goals, maintaining Delaware North’s standards of excellence
More about you
- No experience or degree required
Physical requirements
- Ability to stand for duration of shift
- Comfortable handling various alcohol and certain meat products
Who we are
In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium!
Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can’t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
